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cancel one phone number and change the technology of the rest
hi team members,
Need help as Telstra store people can' help anymore in my city (Toowoomba, QLd)
I have one MBN and internet with telstra over DOT under my name in my main account. Lets consider this as Account A for simplicity.
Apart from this, I has had 4 other numbers and two broadband connections under different account and under different company name. All these services are over BSIP. Lets consider this as Account B.
Recently, I have successfully, transferred every single service and number under my name in my main account A.
Now, I want to cancel all the services which were originally in Account B except one phone number. And want to change that number's technology from BSIP to DOT. By doing this, I just want two numbers on my current DOT technology and one internet connection.
can you guys suggest the right channel to do it ?
Thanks in advance.
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Re: cancel one phone number and change the technology of the rest
I would suggest starting by contacting the team that looks after the Business SIP services.
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