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Have recently been comparing DOT with other hosted pbx products on the market, to make sure we're on the best deal. Have noticed with a couple of other providers that there is an option to upload a sound file to use as the voicemail greeting, much the same as you can for the auto-attendant message in CommPilot.
Does DOT allow you to upload a prerecoded (professionally recorded) file to use as the voicemail greeting?