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Level 1: Cadet

Migration From Business DSL to Fibre

Hi,

We have just had one of our services migrated from a DSL Connection to a NBN Based FIbre Connection, as part of our DSL service we had 16 IP Address assigned to the account , used by in house servers, I am trying to get this put over to our NBN Connection and no one seems to know how to do this, I don't get the option in CustData to comeplete this?

 

Can anyone point me in the righ direction?

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1 REPLY 1
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Level 2: Rookie

Re: Migration From Business DSL to Fibre

My guess is that your IP address as changed with the migration and you will need to request that the /28 (16 addresses) subnet you have be routed to the new fibre connection. I am pretty sure that you will need to speak to someone to get this ball rolling as I don't think CustData has an automated way of doing it.

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