Level 1: Cadet

Need any kind of actual support

How do I actually talk to someone at Telstra and not be stuck on the chat app. 5+ hours a day, over a week and a half I have been trying to get my number released for porting.  Telstra have cancelled my internet and disabled my phone line resulting in my business being uncontactable by phone. 
I have received more promises than you can imagine but am still without a working phone line. 
please someone tell me how to actually get someone on the phone 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

My Telstra

Manage your business services on your mobile with the My Telstra app.

Find out more