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margo17
margo17
Level 1: Cadet
Foxtel
51m ago

IQ2 to IQ4 upgrade not available?

I have 2 x IQ2 and I would like to upgrade to iQ4 but box is not in list of available upgrades only iQ3. Why?

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forum
ersumit
ersumit
Level 1: Cadet
Telstra TV
yesterday

how long will it take to process my order?

my telstra tv is not shipped for 30 days I ordered my telstra TV online on 25th April and then I havent heard back from them , tried to contact support but no luck. Any ideas how long will it take these days?

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forum
Han8040
Han8040
Level 1: Cadet
Foxtel
3 hours ago

Activate Foxtel

My Foxtel account is currently suspended for 12 months I would like to activate my account with just sports Chanel ASAP to watch NRL 

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forum
Kasmik
Kasmik
Level 1: Cadet
Telstra Plus™
3 hours ago

MCLE001

Hi. I cant logon Telstra Plus. Error MCLE001

  • 18 Views
  • 0 Replies
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forum
AA20201
AA20201
Level 1: Cadet
Telstra Plus™
4 hours ago

Telstra plus order

Hi I placed an order using points + pay option. It was meant to be a birthday present for my daughter (which has now passed) and still I don’t have a tracking number. Yet I am now paying for it on my bills. How can that be? I know there are delays du ...

  • 18 Views
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forum
Bobsy
Bobsy
Level 1: Cadet
Telstra TV
5 hours ago

Telstra TV

Telstra TV is live-streaming Victoria 9Now instead of NSW.  I have removed the 9Now app, reinstalled, checked my profile for correct postcode, rebooted Roku but still no different.   How do I resolve this please as I live in a poor TV  reception area ...

  • 17 Views
  • 0 Replies
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forum
qmc84
qmc84
Level 1: Cadet
Foxtel
2 weeks ago

Invalid Foxtel Service Number

I’m trying to suspend my services in this period by using the form online. Despite entering the correct number on the bill apparently my Foxtel service number is not correct/valid. Website says that there are 13 digits after the 1- but I only have 12 ...

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forum
Telstratas
Telstratas
Level 1: Cadet
Telstra Plus™
a month ago

Telstra rewards

Has anyone paid for Telstra rewards and received nothing. No refund or product?no order even with Telstra receipt?  

1 Kudo
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forum
matt_hartley
matt_hartley
Level 1: Cadet
Telstra Plus™
7 hours ago

Telstra Rewards

It has been over a month since i ordered and paid for a product using part rewards and part cash. Is there anyway to track this order. Robot chat does not know and phone number support says that it is not an important call?

  • 24 Views
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forum
Shafiq7861
Shafiq7861
Level 1: Cadet
Foxtel
yesterday

Foxtel

What is Telstra doing to keep their customers entertained at home during quarantine! Any deals on Entertiament 

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forum
kmay37
kmay37
Level 1: Cadet
Telstra TV
2 weeks ago

Remove Telstra TV from Account

I sold my Telstra TV (which I owned outright) on 07/06/2018. I have been charged numerous times for Telstra Box Office purchases made by the person I sold the TV to. I have contacted the person who I sold the TV to via Facebook, and was advised that ...

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forum
BillH2
BillH2
Level 2: Rookie
Foxtel
a month ago

Foxtel from Telstra Plan Change

I want to downgrade from platinum but can't seem to do it from mytelstra app. Is calling Telstra the only way?

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forum
tmodel
tmodel
Level 5: Eagle Eye
Foxtel
February

Foxtel from Telstra

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

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forum
CQMountaineer
CQMountaineer
Level 1: Cadet
Telstra TV
March

Telstra TV

My TV turns back on, to theTelstra TV svreensaver, after I turn off the TV when watching free to air. Downrigh annoying.

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forum
Wailoku
Wailoku
Level 1: Cadet
Foxtel
4 weeks ago

Didn’t see any credit on my last bill for the Foxtel bundle

Account number <account number removed to protect your privacy>

1 Kudo
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forum
Nurse3
Nurse3
Level 4: Private Eye
Telstra Plus™
April

COVID-19 assistance to frontline healthcare workers

Vodafone and Optus have provided waived fees for frontline healthcare workers for 2 and 3 months. Telstra should offer same incentives to show appreciation to people that put lives of others in front of theirs. Thank you 

24 Kudos
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forum
LC30
LC30
Level 2: Rookie
Foxtel
a month ago

F0290 error message

How do I fix this?Can't get through to either Telstra or Foxtel...

1 Kudo
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forum
luckyphilip
luckyphilip
Level 5: Eagle Eye
Foxtel
March

fox sport

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

33 Kudos
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forum
Nitz
Nitz
Level 1: Cadet
Telstra Plus™
January

Telstra Plus 50000 points

Hi, On 04-DEC, I received an in app offer to register for direct debit and receive 50000 Telstra plus points. It’s been more than 15 business days since my first direct debit and no points in my account. I checked the eligibility and it’s eligible. C ...

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forum
APO
APO
Level 1: Cadet
Telstra TV
April

Telstra TV Remote issue

Hey, our Telstra TV remote control is malfunctioning. It scrolls through the menu continuously without any buttons being pressed as if it were jammed but it’s not consistent. It has been like this for 2 days which has made our Telstra tv unusable.  W ...

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forum
margo17
margo17
Level 1: Cadet
Foxtel
51m ago

IQ2 to IQ4 upgrade not available?

I have 2 x IQ2 and I would like to upgrade to iQ4 but box is not in list of available upgrades only iQ3. Why?

  • 9 Views
  • 0 Replies
0 Kudos
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forum
Kasmik
Kasmik
Level 1: Cadet
Telstra Plus™
3 hours ago

MCLE001

Hi. I cant logon Telstra Plus. Error MCLE001

  • 18 Views
  • 0 Replies
0 Kudos
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forum
AA20201
AA20201
Level 1: Cadet
Telstra Plus™
4 hours ago

Telstra plus order

Hi I placed an order using points + pay option. It was meant to be a birthday present for my daughter (which has now passed) and still I don’t have a tracking number. Yet I am now paying for it on my bills. How can that be? I know there are delays du ...

  • 18 Views
  • 0 Replies
0 Kudos
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More
forum
Bobsy
Bobsy
Level 1: Cadet
Telstra TV
5 hours ago

Telstra TV

Telstra TV is live-streaming Victoria 9Now instead of NSW.  I have removed the 9Now app, reinstalled, checked my profile for correct postcode, rebooted Roku but still no different.   How do I resolve this please as I live in a poor TV  reception area ...

  • 17 Views
  • 0 Replies
0 Kudos
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forum
matt_hartley
matt_hartley
Level 1: Cadet
Telstra Plus™
7 hours ago

Telstra Rewards

It has been over a month since i ordered and paid for a product using part rewards and part cash. Is there anyway to track this order. Robot chat does not know and phone number support says that it is not an important call?

  • 24 Views
  • 0 Replies
0 Kudos
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forum
WhereIsMyNBN
WhereIsMyNBN
Level 1: Cadet
Streaming (Netflix, Stan, Foxtel Play)
yesterday

Redeeming kayo $10off offer not working

I have an offer in myTelstra for $10off kayo for 12 months and when I go to redeem it takes me to https://hub.telstra.com.au but when I try to log in the screen just cycles and asks me to log in again.

  • 29 Views
  • 0 Replies
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forum
Ludmax
Ludmax
Level 1: Cadet
Foxtel
yesterday

Foxtel

Foxtel by Telstra gave access to all Foxtel channels for three months, which was automatically added.  Does anyone know whether ON DEMAND was included.  We have all movies but movies in On Demand are not accessible.

  • 39 Views
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forum
Papajon
Papajon
Level 1: Cadet
Foxtel
yesterday

No signal and box has red dot. In 3004

no signal for half an hour and no mention of outage on website

  • 34 Views
  • 0 Replies
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forum
Kriss2020
Kriss2020
Level 1: Cadet
T-Box
yesterday

T Box power

No power to T-box  checked on different power points not lights come on  reset it too

  • 29 Views
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forum
Gemma-Louise
Gemma-Louise
Level 1: Cadet
Telstra Plus™
yesterday

Telstra Plus Points

So I order a Samsung S20 5g while they were giving away bonus points for this same product. To be exact, it was 30,000 bonus points for a small plan and 20,000 for ordering online (which I did).I got the phone around a week ago, I've received 30,000 ...

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Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
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