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Amjay83
Amjay83
Level 1: Cadet
Telstra TV
Friday

Telstra TV App Login to watch BigPond movies

Hi,We have downloaded the Telstra TV App and are wanting to watch the BigPond movies we have purchased but it won’t let us login with our Telstra username and password? Any tipsThanks

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Angie69
Angie69
Level 1: Cadet
Foxtel from Telstra
Friday

FOXTEL dropping out

Our IQ3 is dropping out the last couple of nights during the football. Works for 30 minutes then down for 10 minutes. Any ideas on what to do? 

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Federico1
Federico1
Level 1: Cadet
Streaming (Netflix, Stan, Foxtel Now, Binge)
Friday

Paying for netflix subscription I dont use

I have been paying for netflix subscription, have contacted netflix and there’s no account that’s connected to my telstra account and still paying for it. I have sent a complaint and still there’s no response from telstra!  My reference number is SR ...

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MB691
MB691
Level 1: Cadet
Telstra TV
Friday

Transaction editors when purchasing a tv series or season

Can any one help with a transaction problem when trying to purchase a season from bigpond movie la and tv I get a message. We are sorry there appears to be an error with your transaction 

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Shaz1956
Shaz1956
Level 1: Cadet
Foxtel from Telstra
Friday

Foxtel

I would like to lower my Foxtel plan

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Northside68
Northside68
Level 1: Cadet
Gaming (Xbox All Access)
Thursday

xbox elite series 2 controller (faulty)

Hi,I received my Xbox Wireless Controller series 2 from Startrack this morning in very quick time.  Yay.This was obtained through Telstra via reward points.Not so yay is its faulty.  The xbox companion app allows you to test the devices buttons and s ...

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wenisman
wenisman
Level 1: Cadet
Streaming (Netflix, Stan, Foxtel Now, Binge)
yesterday

Binge app on Roku 4400

previously had a Roku 4400, as it is already set up for netflix and plex. I have signed up for binge, however I have not found a way of installing this on my Roku.  Is there some way I can install the app on my Roku 4400?  i can enter developer mode ...

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A-J
A-J
Level 1: Cadet
Foxtel from Telstra
yesterday

Has anyone bought a second Foxtel box? If so, how does it work/cost

Sick of my husband monopolising the only Foxtel tv..

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KieranSimp
KieranSimp
Level 1: Cadet
Gaming (Xbox All Access)
a week ago

Xbox All Access : Cannot Order

Hi, I am scoping out Xbox All Access for when pre-orders occur for Xbox Series X on September 22. However, when I have gone in to see the order process for Xbox One X (just preparing myself), i was hit with a note that says: 

Xbox All Access is only a ...

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kasa2
kasa2
Level 1: Cadet
Gaming (Xbox All Access)
Tuesday

XBox order

Orderd XBox over 2 weeks ago still havent heard anything 

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Crys
Crys
Level 1: Cadet
Foxtel from Telstra
Thursday

Changes to On Demand Any Time Catch Up

Why has my Any Time Catch Up suddenly removed three categories that I use all the time.Foxtel Originals.Everybody's Watching.Search by Channel.I can no longer access any programs that have previously been shown.

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CherieLW
CherieLW
Level 1: Cadet
Foxtel from Telstra
July

Foxtel Suspension

I am having difficulty in reading-suspending our Foxtel account online. i have entered details required 4 times via the app/website and it is not accepting my Foxtel number. i can’t get anyone on the phone to help.  Any tips?

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Mezzzz
Mezzzz
Level 3: Gumshoe
Foxtel from Telstra
July

Cancel Foxtel - Nothing works

Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...

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Ruby20
Ruby20
Level 1: Cadet
Telstra TV
4 weeks ago

Telstra Tv

I have Foxtel with Telstra How do I connect Foxtel to Telstra TV

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covotls
covotls
Level 3: Gumshoe
Foxtel from Telstra
August

Questions Re Cancelling Foxtel From Telstra

Hi, During COVID-19 I am looking to reduce costs as far as possible so want to get rid of Foxtel altogether. Qu 1. I have had Foxtel since I moved here 6 years ago this month, so I assume I'm no longer on a lock-in contract, but how do I tell for sur ...

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Gunasiri123
Gunasiri123
Level 2: Rookie
Foxtel from Telstra
June

I want to disconnect foxtel

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. Thanks 

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glenn3199
glenn3199
Level 2: Rookie
Streaming (Netflix, Stan, Foxtel Now, Binge)
a month ago

Can't login to BINGE. BINGE subscription has been cancelled when I didn't cancel it?

I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...

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KaosS
KaosS
Level 2: Rookie
Gaming (Xbox All Access)
August

Router does not support IP fragmentation on PS4 Pro

Hey guys, I cannot play online games on my PS4 since yesterday as when i connect my PS4 to the internet, everything seems to be normal but it takes an unusually long time to find my NAT type which comes up as NAT type 2. It says that my router does n ...

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tmodel
tmodel
Level 6: Bloodhound
Foxtel from Telstra
February

Foxtel from Telstra

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

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NevP
NevP
Level 2: Rookie
Foxtel from Telstra
July

My account

Why can’t I access my account for Foxtel , I’ve tried via app and my laptop, no luck

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wenisman
wenisman
Level 1: Cadet
Streaming (Netflix, Stan, Foxtel Now, Binge)
yesterday

Binge app on Roku 4400

previously had a Roku 4400, as it is already set up for netflix and plex. I have signed up for binge, however I have not found a way of installing this on my Roku.  Is there some way I can install the app on my Roku 4400?  i can enter developer mode ...

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SFM1
SFM1
Level 1: Cadet
Telstra TV
yesterday

Roku_TV_box ( NEW $216 )

Hey,I have purchased latest Telstra TV box, already using existing Telstra ID.  However for whatever reason is not connected to a Telstra account.It would be really great if someone could help me create a new one.I cannot proceed activation of new Ro ...

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Sturz1
Sturz1
Level 1: Cadet
Telstra TV
yesterday

Movie

why does it come up with player error when I go to watch a movie 

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Anytime
Anytime
Level 1: Cadet
Foxtel from Telstra
Thursday

Anytime Catch

What is the issue with anytime catch up. Only choices - Foxtel Originals -doesn’t work. TV shows. Movies. Kids.  Absolutely nothing else 

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Hornet1975
Hornet1975
Level 1: Cadet
Telstra TV
Wednesday

KAYO sports

I have just tried to resubscribe to KAYO for $15 through Telstra, however the email I have received states it is still being charged at $25/month

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NN8
NN8
Level 1: Cadet
Foxtel from Telstra
Tuesday

Foxtel

Do I need to keep my landline with Telstra for my Foxtel when I have the NBN connected?

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darrin_WA
darrin_WA
Level 1: Cadet
Foxtel from Telstra
Monday

iQ4 not updated channel plan

Changed my plan from movies to sports and the iQ4 keeps saying upgrade required after 24 hours from plan upgrade.

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Disney2010
Disney2010
Level 1: Cadet
Foxtel from Telstra
a week ago

Change of package

When will our new package price take affect as it still has us paying our old price? Want to know for direct debit payment

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TVLily
TVLily
Level 1: Cadet
Telstra TV
a week ago

Lost some FTA channels - signal quality 0%?

Having trouble with Channel 11 WIN network FTA channels in the ACT (ie they have all been lost). Signal strength says 96% but signal quality is 0%. All the other Free to air channels are fine and working well with my Telstra TV so it seems that the a ...

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NikkiF
NikkiF
Level 1: Cadet
Telstra TV
a week ago

9now not working on Telstra TV

I can't get 9now to work on my Telstra TV, every time I try opening a show it goes back to the main Telstra Screen. I have tried uninstalling the app and logging out and logging in again. This is also happening to a friend of mine. Has been happening ...

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