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Sully5
Level 4: Private Eye

Hi, I saw Telstra was launching an add-on (https://www.telstra.com.au/entertainment/gaming/game-optimiser#plan.) I am wondering if this is a whole other operating system or just select features? Thanks.

Tritta
Level 1: Cadet

The new Game Optimiser product went live today at 12pm for BETA trial and after making sure that my services are eligible (NBN service, Gen 2 smart modem with serial starting with CP), I cannot see in the app or online how to activate. 

I have followe ...

Denisemarie
Level 1: Cadet

When I put my television on my screen is blank. Foxtel is not working 

Denisemarie
Level 1: Cadet

My Foxtel box is not working. I put it in the screen is blank

RIver24
Level 2: Rookie

I'm getting a Roku internal Error RE645 how can this be fixed 

convert56
Level 2: Rookie

I today pre orders the Xbox series x all access so I have the account set up but when will I know about delivery wave 

KieranSimp
Level 2: Rookie

Hi, I am scoping out Xbox All Access for when pre-orders occur for Xbox Series X on September 22. However, when I have gone in to see the order process for Xbox One X (just preparing myself), i was hit with a note that says: 

Xbox All Access is only a ...

jaynine
Level 1: Cadet

When i go to watch some shows now on 9now, it goes straight back to the app page.I have reloaded and restarted the system

gothioso
Level 1: Cadet

I ordered at 807 this morning and got a confirmation email with a reference no which is not valid on the Telstra tracker, even on the phone and via Telstra chat they cant find the order no, so it seems I am not getting any xbox series x, very stresse ...

Tristan_Rogers
Level 2: Rookie

Anyone else have this issue? ill be spewing if something happened cause I had batch one, feel stupid now for not taking a photo of the confirmation number

Crys
Level 1: Cadet

Why has my Any Time Catch Up suddenly removed three categories that I use all the time.Foxtel Originals.Everybody's Watching.Search by Channel.I can no longer access any programs that have previously been shown.

CherieLW
Level 1: Cadet

I am having difficulty in reading-suspending our Foxtel account online. i have entered details required 4 times via the app/website and it is not accepting my Foxtel number. i can’t get anyone on the phone to help.  Any tips?

Mezzzz
Level 3: Gumshoe

Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...

Ruby20
Level 1: Cadet

I have Foxtel with Telstra How do I connect Foxtel to Telstra TV

covotls
Level 3: Gumshoe

Hi, During COVID-19 I am looking to reduce costs as far as possible so want to get rid of Foxtel altogether. Qu 1. I have had Foxtel since I moved here 6 years ago this month, so I assume I'm no longer on a lock-in contract, but how do I tell for sur ...

Gunasiri123
Level 2: Rookie

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. Thanks 

glenn3199
Level 2: Rookie

I was subscribed for the BINGE offer for about 2 weeks but now it says the subscription is cancelled when I didn't cancel it. Only discovered it when I logged into my Telstra account because I couldn't log into BINGE. It doesn't look like you can do ...

KaosS
Level 2: Rookie

Hey guys, I cannot play online games on my PS4 since yesterday as when i connect my PS4 to the internet, everything seems to be normal but it takes an unusually long time to find my NAT type which comes up as NAT type 2. It says that my router does n ...

tmodel
Level 6: Bloodhound

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

NevP
Level 2: Rookie

Why can’t I access my account for Foxtel , I’ve tried via app and my laptop, no luck

Denisemarie
Level 1: Cadet

My Foxtel box is not working. I put it in the screen is blank

RIver24
Level 2: Rookie

I'm getting a Roku internal Error RE645 how can this be fixed 

convert56
Level 2: Rookie

I today pre orders the Xbox series x all access so I have the account set up but when will I know about delivery wave 

jaynine
Level 1: Cadet

When i go to watch some shows now on 9now, it goes straight back to the app page.I have reloaded and restarted the system

Efun
Level 1: Cadet

I went through early this morning to Pre-order my Xbox Series X as part of Wave 1.I followed all the steps and got the confirmation number, however I didn't write it down, expecting that I would get this confirmation number as an email. It's now been ...

Xav999
Level 1: Cadet

Hi, I ordered X box online, but my account delivery address is wrong. I kept calling support but no one ans. So I make a new order with the correct address and going to cancel the old order. I can't find the option and I can't find anyone to help me.

joey31
Level 1: Cadet

how can I remove netflex charge in my account, its been removed in netflex and the account closed but still getting charges from telstra account bill every month.

H202
Level 1: Cadet

I want to get rid of Foxtel but I keep being told the most efficient way of doing this is via the app then the app is always broken this has been going on for months and Is costing me hundreds of dollars this should not be so hard no one ever calls b ...

RowdyMuncher
Level 4: Private Eye

All of a sudden i can not access Kayosports on my network. I have tried on Apple TV, ipad, iphone, Imac and nothing works. The error that comes up is You don't have permission to access "http://kayosports.com.au/" on this server.Reference #18.36a3746 ...

wenisman
Level 1: Cadet

previously had a Roku 4400, as it is already set up for netflix and plex. I have signed up for binge, however I have not found a way of installing this on my Roku.  Is there some way I can install the app on my Roku 4400?  i can enter developer mode ...

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