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margo17
Level 1: Cadet

I have 2 x IQ2 and I would like to upgrade to iQ4 but box is not in list of available upgrades only iQ3. Why?

ersumit
Level 1: Cadet

my telstra tv is not shipped for 30 days I ordered my telstra TV online on 25th April and then I havent heard back from them , tried to contact support but no luck. Any ideas how long will it take these days?

Han8040
Level 1: Cadet

My Foxtel account is currently suspended for 12 months I would like to activate my account with just sports Chanel ASAP to watch NRL 

Kasmik
Level 1: Cadet

Hi. I cant logon Telstra Plus. Error MCLE001

AA20201
Level 1: Cadet

Hi I placed an order using points + pay option. It was meant to be a birthday present for my daughter (which has now passed) and still I don’t have a tracking number. Yet I am now paying for it on my bills. How can that be? I know there are delays du ...

Bobsy
Level 1: Cadet

Telstra TV is live-streaming Victoria 9Now instead of NSW.  I have removed the 9Now app, reinstalled, checked my profile for correct postcode, rebooted Roku but still no different.   How do I resolve this please as I live in a poor TV  reception area ...

qmc84
Level 1: Cadet

I’m trying to suspend my services in this period by using the form online. Despite entering the correct number on the bill apparently my Foxtel service number is not correct/valid. Website says that there are 13 digits after the 1- but I only have 12 ...

Telstratas
Level 1: Cadet

Has anyone paid for Telstra rewards and received nothing. No refund or product?no order even with Telstra receipt?  

matt_hartley
Level 1: Cadet

It has been over a month since i ordered and paid for a product using part rewards and part cash. Is there anyway to track this order. Robot chat does not know and phone number support says that it is not an important call?

Shafiq7861
Level 1: Cadet

What is Telstra doing to keep their customers entertained at home during quarantine! Any deals on Entertiament 

kmay37
Level 1: Cadet

I sold my Telstra TV (which I owned outright) on 07/06/2018. I have been charged numerous times for Telstra Box Office purchases made by the person I sold the TV to. I have contacted the person who I sold the TV to via Facebook, and was advised that ...

BillH2
Level 2: Rookie

I want to downgrade from platinum but can't seem to do it from mytelstra app. Is calling Telstra the only way?

tmodel
Level 5: Eagle Eye

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

CQMountaineer
Level 1: Cadet

My TV turns back on, to theTelstra TV svreensaver, after I turn off the TV when watching free to air. Downrigh annoying.

Wailoku
Level 1: Cadet

Account number <account number removed to protect your privacy>

Nurse3
Level 4: Private Eye

Vodafone and Optus have provided waived fees for frontline healthcare workers for 2 and 3 months. Telstra should offer same incentives to show appreciation to people that put lives of others in front of theirs. Thank you 

LC30
Level 2: Rookie

How do I fix this?Can't get through to either Telstra or Foxtel...

luckyphilip
Level 5: Eagle Eye

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

Nitz
Level 1: Cadet

Hi, On 04-DEC, I received an in app offer to register for direct debit and receive 50000 Telstra plus points. It’s been more than 15 business days since my first direct debit and no points in my account. I checked the eligibility and it’s eligible. C ...

APO
Level 1: Cadet

Hey, our Telstra TV remote control is malfunctioning. It scrolls through the menu continuously without any buttons being pressed as if it were jammed but it’s not consistent. It has been like this for 2 days which has made our Telstra tv unusable.  W ...

margo17
Level 1: Cadet

I have 2 x IQ2 and I would like to upgrade to iQ4 but box is not in list of available upgrades only iQ3. Why?

Kasmik
Level 1: Cadet

Hi. I cant logon Telstra Plus. Error MCLE001

AA20201
Level 1: Cadet

Hi I placed an order using points + pay option. It was meant to be a birthday present for my daughter (which has now passed) and still I don’t have a tracking number. Yet I am now paying for it on my bills. How can that be? I know there are delays du ...

Bobsy
Level 1: Cadet

Telstra TV is live-streaming Victoria 9Now instead of NSW.  I have removed the 9Now app, reinstalled, checked my profile for correct postcode, rebooted Roku but still no different.   How do I resolve this please as I live in a poor TV  reception area ...

matt_hartley
Level 1: Cadet

It has been over a month since i ordered and paid for a product using part rewards and part cash. Is there anyway to track this order. Robot chat does not know and phone number support says that it is not an important call?

WhereIsMyNBN
Level 1: Cadet

I have an offer in myTelstra for $10off kayo for 12 months and when I go to redeem it takes me to https://hub.telstra.com.au but when I try to log in the screen just cycles and asks me to log in again.

Ludmax
Level 1: Cadet

Foxtel by Telstra gave access to all Foxtel channels for three months, which was automatically added.  Does anyone know whether ON DEMAND was included.  We have all movies but movies in On Demand are not accessible.

Papajon
Level 1: Cadet

no signal for half an hour and no mention of outage on website

Kriss2020
Level 1: Cadet

No power to T-box  checked on different power points not lights come on  reset it too

Gemma-Louise
Level 1: Cadet

So I order a Samsung S20 5g while they were giving away bonus points for this same product. To be exact, it was 30,000 bonus points for a small plan and 20,000 for ordering online (which I did).I got the phone around a week ago, I've received 30,000 ...

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