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harryg007
Level 1: Cadet

Hi, A few months ago my pack included on demand, now it says I have to upgrade my pack. How can i fix this?

flange
Level 2: Rookie

Is there a difference between iq4 satellite and iq4 cable boxes?  We have recently moved from Brisbane where we had satellite to Perth where we are in an apartment (not sure if satellite or cable) and the time is still showing for east coast includin ...

olderperson56
Level 1: Cadet

I have full foxtel, why can't I watch foxtel play on my t.v. ? Do I have pay again ?

Swansational
Level 1: Cadet

Foxtel vis Telstra is terrible.  HD channels are near on impossible to watch. 

RJGMS
Level 2: Rookie

I currently use our Family log-in for Netflix, if I choose now to log-in that same way, what happens with my original Family Netflix Account? 

Vicki581
Level 1: Cadet

How do I set up jbl sound bar with a Foxtel iq3 box?

GT69
Level 1: Cadet

HiI am moving in to  a rental property (an apartment on 2nd floor) and want to move my current service to the rental property. I booked the move online and was advised that I needed my landlord/strata company to contact foxtel preferred installer to ...

LJR1
Level 2: Rookie

The message says my account is a Foxtel via Telstra account and I need to contact Telstra to get access? I can’t get through to Telstra though. 

Level 22: Superhuman SteveW_52
Level 22: Superhuman

Warning to Foxtel iQ3/iQ4 users.. As noted here: https://www.foxtel.com.au/support/software-update.html there is a new firmware being released for iQ3 and iQ4 devices. This update landed on my Foxtel iQ4 boxes overnight and resulted in a black screen ...

Berea
Level 1: Cadet

Watching tv this F1075 message came up

Redhead111
Level 1: Cadet

I've gone into 'my plans and usage' then 'foxtel from telstra' then 'my set top box' but can't find'upgrade' tab?

X31
Level 1: Cadet

Problem - IQ3 through HFC unable to show any channels (no programme information...). IQ3 slow to respond to remote, clicking heard at IQ3. Phone support for several hours yesterday supposedly did a forced software download but did not resolve problem ...

ocsic
Level 1: Cadet

Cind
Level 1: Cadet

Foxtel remote Is not working well all I can do is turn it on and off and press the home button

TJoC
Level 1: Cadet
Redpat
Level 1: Cadet

Hi thereIs there an outage in Wilton NSW (Bingara Gorge) with Foxtel via Velocity, please? Thanks

Sf1979
Level 1: Cadet

Hi I want to add multiroom to my account 

BuggerLugs1
Level 2: Rookie

Hi, We just upgraded to IQ4 from IQ2, but cannot record, responds with a message that advises us we require a Foxtel hard drive!  Is this correct? Says on Telstra you can record up to three shows.  

Maddison4704
Level 1: Cadet

Foxtel is asking for a pin, I never set one up

anneabell
Level 5: Eagle Eye

My IQ3 just keeps rebooted tonifht it just rebooted about 3 times and now have lost all showd in memory that I had recorded it also show thst no more memory and is 100% full has anyone had this problem and what to do to fix it

ManningSusie
Level 1: Cadet

How do I renew my Foxtel contract

DS99
Level 2: Rookie

Hi there, we want to move our TV and Foxtel IQ3 to the opposite wall in our lounge room where there is no Foxtel point. What is the easiest way to achieve this please.

LJR1
Level 2: Rookie

The message says my account is a Foxtel via Telstra account and I need to contact Telstra to get access? I can’t get through to Telstra though. 

Level 22: Superhuman SteveW_52
Level 22: Superhuman

Warning to Foxtel iQ3/iQ4 users.. As noted here: https://www.foxtel.com.au/support/software-update.html there is a new firmware being released for iQ3 and iQ4 devices. This update landed on my Foxtel iQ4 boxes overnight and resulted in a black screen ...

Billy64
Level 1: Cadet

I want to cancel my subscription 

Kiwigirlguide
Level 1: Cadet

Cancel my out of contract Foxtel account immediately please 

Denpea
Level 1: Cadet

So will it cost to upgrade?If so I’ll get them disconnected.

Fern6
Level 2: Rookie

I have moved into a new apartment & updated address details but I have a set top box with no signal. My previous place had a Foxtel hub in the basement where it was literally a case of flicking the switch to get the signal working. I have tried numer ...

Ronkandy
Level 1: Cadet

Our Foxtel remote is not working. We have replaced batteries to no avail and cannot seem to be able to speak to A PERSON. Apparently all people are now machines.   NOT HAPPY 

Jooby5
Level 1: Cadet

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

indespair
Level 1: Cadet

We are renovating and need to relocate the satellite dish

Fred5248
Level 1: Cadet

Why doesn't my IQ4 adjust for the end of summertime? How the hell do you do it manually?

Hori1
Level 1: Cadet

With the $5 Kayo subscription how many screens can it be used on?

JSR78
Level 3: Gumshoe

The time on my IQ4 has not changed for the end of daylight savings. How do I fix this?

Remi2
Level 1: Cadet

I can’t get Foxtel On Demand anymore and it was always a part of my package.

Mjlowe
Level 1: Cadet

I have an extra package put onto my account which I didn’t order and I am being charged for it.I need to cancel and be reimbursed.

DiG61
Level 1: Cadet

Have moved home and wish to cancel Foxtel service.How do I contact Telstra to do this???

ree0706
Level 1: Cadet

I spoke with a foxtel respresentative awhile ago and they were talking about reducing our monthly charges to approximately $90

Gav24088
Level 4: Private Eye

Hi all, I’ve recently installed an IQ4 to replace our IQ2. Despite doing multiple resets and full channel scans, we are unable to view prime 7, 9 or WIN 10 in their HD channels, only SD. They show up in the local channel sources, however there’s no “ ...

Scott109
Level 1: Cadet

How much for fox sport 

duaneharry1
Level 2: Rookie

We have recently come across from cable internet to a NBN bundle which includes internet, mobile phone and foxtel. We have a IQ 2 foxtel box so I assumed it wasn't needed now as the cable is being discontinued. We logged into Foxtel through the app o ...

fpul
Level 6: Bloodhound

Hi , We are currently on an old Telstra Bundle ,"Home Internet Entertainment Plus with Sport".as we have recently purchased a new Smart TV we are looking at changing our bundle ,plan.We are on NBN it has now settled , and the website notes that we ar ...

Tammy1975
Level 1: Cadet

Hi I’m trying to order the boxing on main event tonight,how do I do that???

bejakish
Level 1: Cadet

How do I order a remote I am with Foxtel from Telstra

Rabbit7
Level 2: Rookie

I currently have a Platinum Foxtel service through Telstra subscription with a complimentary Netflix service. I have an IQ4 box with a 4 (?) week old audio remote.I watch SBS on Demand frequently, through the Foxtel connection. Increasingly, for ever ...

X31
Level 1: Cadet

Problem - IQ3 through HFC unable to show any channels (no programme information...). IQ3 slow to respond to remote, clicking heard at IQ3. Phone support for several hours yesterday supposedly did a forced software download but did not resolve problem ...

Adnilsnave
Level 2: Rookie

I have been trying to redeem an offer for 1 month free Foxtel Now subscription trial but when i press redeem it just says something went wrong on our(Telstras) end. I have been trying for days as I saw it ends June30th 2021 and am concerned I will no ...

Matt19731976
Level 1: Cadet

Hi I was watching swat season 4 now it’s not there why not?

Kiwiflatwhite
Level 2: Rookie

Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem t ...

angeljack
Level 1: Cadet

I rang telstra today and changed from old entertainment and drama pack to movies, foxtel plus and Netflix. When should I see the change in foxtel?

JSR78
Level 3: Gumshoe

I currently have IQ2 and have been told I cannot upgrade to IQ3 anymore and need to upgrade to IQ4 and have satellite installed. I have read IQ4 on satellite is not as stable as IQ2 on HFC. Can anyone explain why this is so and what are your experien ...

Colin48
Level 1: Cadet

I no longer use the Foxtel magazine but can't work out how to cancel it.

corniglia
Level 2: Rookie

I have foxtel from Telstra which according to their site now includes movies and sport in HD. I have, for years been paying $10 a month for HD as I was initially told if I didn't the free to air channels would not be in HD. Is this still the case doe ...

Chrissy0350
Level 2: Rookie

Hi I have Foxtel on Telstra but my on demand used to work but now it’s saying either need internet connection or listings not available 

Eb93
Level 1: Cadet

Does my new Foxtel upgrade need NBN to be connected as not connected yet and have no installation date as yet

Peter307
Level 1: Cadet

Hi Everyone, if I don’t log into the MyFoxtel app or TV guide app i can see the programme info for the local FTA HD Channels (Gold Coast area)When i log in to the app the HD channels don’t disappear Can this be fixed ?

Bh31
Level 1: Cadet

Is Netflix included in a platinum package for Foxtel via telstra 

Peterc4
Level 1: Cadet

I am trying to sign up for Foxtel through Telstra I did previously have an account with Foxtel So I tried to click on the button saying re-activate account and it asks for a credit card because I’m signing up through Telstra now do I have to sign up ...

Trevor25
Level 1: Cadet

Can anyone help me with this? it is extremely difficult.

Watchfight69
Level 1: Cadet

I want to book a foxtel movie 

JL2709
Level 1: Cadet
Archie63
Level 1: Cadet

We have two Foxtel IQs which we only use for sports. I want sport in my shed. What is the cheapest, most effective solution?  Kayo? Foxtel Now?

donny1
Level 1: Cadet
P99
Level 1: Cadet

HD

HOW TO ADD HD TO MY BUNDLE

Sumiemmi
Level 1: Cadet

Second box is not connecting up. Just put Netflix on now does not work

Roger99
Level 3: Gumshoe

I'm in Ocean Reef, W.A. 6027. Both of our Foxtel boxes show F106 (No signal being received) since before sunup. Everything else is ok - internet, phone, etc. I messaged Telstra a couple of hours ago, but no reply yet.Is anyone else around here having ...

Allie84
Level 1: Cadet

My Foxtel box keeps coming up with a message saying that “Due to HDCP support not being detected from your tv this program cannot be viewed”. It’s the iq2 box I am pretty sure. What is going on as can’t get through a recorded movie let alone a tv sho ...

Bill3727
Level 1: Cadet

Hi i have a Samsung smart TV that already had a Foxtel app I logged into Foxtel and all I get  are adds after selecting the show I wish to watch as soon as the show starts all i get is more adds.Could you helpMany thanks 

Sparks2
Level 1: Cadet

Will Telstra extend Foxtel's offer of Multiscreen to Telstra customers?

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