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WhyDot
Level 1: Cadet

Am switching to new smart TV and not sure how to go from box and remote to new all inclusive TV 

Paulupset
Level 1: Cadet

We have not had Foxtel working for a week and nor do many of our neighbors after there was a blackout a week ago. 
I ring Foxtel and they say it’s a Telstra problem. I ring Telstra and they say call Foxtel. Can we please get it fixed?????I have spent ...

Tinkstinks
Level 1: Cadet

I’m still waiting for an engineer to install Foxtel 

Me5593
Level 1: Cadet

IQ5

Hi,i want to upgrade my iq2, to iq5.  Call Telstra and they told me that i would have to wait for an email advising me it can be upgraded - so ok no problem.  I was going past a Telstra shop and dropped in, they gave me a number to call, it turns out ...

Caz051
Level 1: Cadet

The remote control for our Foxtel Box does not work.  We have changed the batteries but it still does not work.

Robert106
Level 1: Cadet

I have transferred my account to my name only after my wife passed away. I can’t seem to get FoxtelGo on my IPad. Has changing my account email address affected this. Bob Beresford 

Dennb
Level 2: Rookie
Bev05
Level 1: Cadet

LS70
Level 1: Cadet
Chookgirl
Level 1: Cadet

National geographic channel will not load. I have the entertainment package with sport. I can get some channels but I want to watch this one

1234510
Level 1: Cadet

I have contacted Telstra about five times about problems with a Foxtel IQ3 but seem to be getting nowhere you listen to a computerised voice then they reboot the device even after you finally get to speak to a person all they do is reboot the device ...

red1000
Level 1: Cadet

help

J97
Level 1: Cadet
Bobo56
Level 1: Cadet

I have been on foxtel platinum package forever at $136 a month with iQ02 i see that iq04 is available at $99 @ month how can i receive this package and a iq 4 set box  thanks 

David07
Level 1: Cadet

Would be good if more than one tuner is made available for recording more than one FTA channel at the same time

CJ43
Level 1: Cadet
Ernie22
Level 1: Cadet

Hi Team, my Foxtel is not receiving these Channels on either box ( they are old ). The TV Antenna is all good but these channels (which dropped out around two weeks ago and then suddenly came back)  are no longer accessible through either box. My tel ...

CathM1
Level 1: Cadet

Can anyone please suggest a troubleshoot for a box that is frozen on the standby mode. The light is on, however it is not responding. I tried turning power off, internet off and when the box comes to it does not reboot. Just goes back to the green li ...

Dsstbr
Level 1: Cadet

Has anyone l else just been lumped with 6 months of Foxtel billing on your account? And then get an email saying your account is overdue  and to contact credit management?

StrayCox
Level 1: Cadet

Hi Given this announcement and that delivery of this product is happening as of today from Foxtel to its customers - when would we be eligible to migrate to the IQ5 from IQ2 / IQ3 ?

AWM1
Level 1: Cadet

My foxtel series link will work for the 1st program. When it searches for the next episode it can locate the time, however the system gets stuck on ...searching and does not select the next program. I would appreciate any ideas to fix the issue

GSP
Level 1: Cadet

Remote control not working properly. Number 0 does not work

1234510
Level 1: Cadet

What causes the slow response in an IQ3 using the original remote and the Bluetooth remote I have rang Foxtel three times and the problem continues this is ridiculous,

Chookgirl
Level 1: Cadet

National geographic channel will not load. I have the entertainment package with sport. I can get some channels but I want to watch this one

Ernie22
Level 1: Cadet

Hi Team, my Foxtel is not receiving these Channels on either box ( they are old ). The TV Antenna is all good but these channels (which dropped out around two weeks ago and then suddenly came back)  are no longer accessible through either box. My tel ...

StrayCox
Level 1: Cadet

Hi Given this announcement and that delivery of this product is happening as of today from Foxtel to its customers - when would we be eligible to migrate to the IQ5 from IQ2 / IQ3 ?

Mazza1503
Level 1: Cadet

Where can I buy a new Remote for my foxtel 

daveash
Level 2: Rookie

I have been a foxtel customer for 22 years and some parts of the dish need replacing.

LJR1
Level 2: Rookie

The message says my account is a Foxtel via Telstra account and I need to contact Telstra to get access? I can’t get through to Telstra though. 

Level 22: Superhuman SteveW_52
Level 22: Superhuman

Warning to Foxtel iQ3/iQ4 users.. As noted here: https://www.foxtel.com.au/support/software-update.html there is a new firmware being released for iQ3 and iQ4 devices. This update landed on my Foxtel iQ4 boxes overnight and resulted in a black screen ...

Billy64
Level 1: Cadet

I want to cancel my subscription 

Kiwigirlguide
Level 1: Cadet

Cancel my out of contract Foxtel account immediately please 

Denpea
Level 1: Cadet

So will it cost to upgrade?If so I’ll get them disconnected.

Fern6
Level 2: Rookie

I have moved into a new apartment & updated address details but I have a set top box with no signal. My previous place had a Foxtel hub in the basement where it was literally a case of flicking the switch to get the signal working. I have tried numer ...

Ronkandy
Level 1: Cadet

Our Foxtel remote is not working. We have replaced batteries to no avail and cannot seem to be able to speak to A PERSON. Apparently all people are now machines.   NOT HAPPY 

Jooby5
Level 1: Cadet

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

indespair
Level 1: Cadet

We are renovating and need to relocate the satellite dish

Fred5248
Level 1: Cadet

Why doesn't my IQ4 adjust for the end of summertime? How the hell do you do it manually?

Hori1
Level 1: Cadet

With the $5 Kayo subscription how many screens can it be used on?

JSR78
Level 3: Gumshoe

The time on my IQ4 has not changed for the end of daylight savings. How do I fix this?

Remi2
Level 1: Cadet

I can’t get Foxtel On Demand anymore and it was always a part of my package.

Mjlowe
Level 1: Cadet

I have an extra package put onto my account which I didn’t order and I am being charged for it.I need to cancel and be reimbursed.

DiG61
Level 1: Cadet

Have moved home and wish to cancel Foxtel service.How do I contact Telstra to do this???

ree0706
Level 1: Cadet

I spoke with a foxtel respresentative awhile ago and they were talking about reducing our monthly charges to approximately $90

Gav24088
Level 4: Private Eye

Hi all, I’ve recently installed an IQ4 to replace our IQ2. Despite doing multiple resets and full channel scans, we are unable to view prime 7, 9 or WIN 10 in their HD channels, only SD. They show up in the local channel sources, however there’s no “ ...

Scott109
Level 1: Cadet

How much for fox sport 

WhyDot
Level 1: Cadet

Am switching to new smart TV and not sure how to go from box and remote to new all inclusive TV 

David07
Level 1: Cadet

Would be good if more than one tuner is made available for recording more than one FTA channel at the same time

X31
Level 1: Cadet

Problem - IQ3 through HFC unable to show any channels (no programme information...). IQ3 slow to respond to remote, clicking heard at IQ3. Phone support for several hours yesterday supposedly did a forced software download but did not resolve problem ...

Adnilsnave
Level 2: Rookie

I have been trying to redeem an offer for 1 month free Foxtel Now subscription trial but when i press redeem it just says something went wrong on our(Telstras) end. I have been trying for days as I saw it ends June30th 2021 and am concerned I will no ...

Matt19731976
Level 1: Cadet

Hi I was watching swat season 4 now it’s not there why not?

Kiwiflatwhite
Level 2: Rookie

Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem t ...

angeljack
Level 1: Cadet

I rang telstra today and changed from old entertainment and drama pack to movies, foxtel plus and Netflix. When should I see the change in foxtel?

JSR78
Level 3: Gumshoe

I currently have IQ2 and have been told I cannot upgrade to IQ3 anymore and need to upgrade to IQ4 and have satellite installed. I have read IQ4 on satellite is not as stable as IQ2 on HFC. Can anyone explain why this is so and what are your experien ...

Colin48
Level 1: Cadet

I no longer use the Foxtel magazine but can't work out how to cancel it.

corniglia
Level 2: Rookie

I have foxtel from Telstra which according to their site now includes movies and sport in HD. I have, for years been paying $10 a month for HD as I was initially told if I didn't the free to air channels would not be in HD. Is this still the case doe ...

Chrissy0350
Level 2: Rookie

Hi I have Foxtel on Telstra but my on demand used to work but now it’s saying either need internet connection or listings not available 

Eb93
Level 1: Cadet

Does my new Foxtel upgrade need NBN to be connected as not connected yet and have no installation date as yet

Peter307
Level 1: Cadet

Hi Everyone, if I don’t log into the MyFoxtel app or TV guide app i can see the programme info for the local FTA HD Channels (Gold Coast area)When i log in to the app the HD channels don’t disappear Can this be fixed ?

Bh31
Level 1: Cadet

Is Netflix included in a platinum package for Foxtel via telstra 

Peterc4
Level 1: Cadet

I am trying to sign up for Foxtel through Telstra I did previously have an account with Foxtel So I tried to click on the button saying re-activate account and it asks for a credit card because I’m signing up through Telstra now do I have to sign up ...

Trevor25
Level 1: Cadet

Can anyone help me with this? it is extremely difficult.

Watchfight69
Level 1: Cadet

I want to book a foxtel movie 

JL2709
Level 1: Cadet
Archie63
Level 1: Cadet

We have two Foxtel IQs which we only use for sports. I want sport in my shed. What is the cheapest, most effective solution?  Kayo? Foxtel Now?

donny1
Level 1: Cadet
P99
Level 1: Cadet

HD

HOW TO ADD HD TO MY BUNDLE

Sumiemmi
Level 1: Cadet

Second box is not connecting up. Just put Netflix on now does not work

Roger99
Level 3: Gumshoe

I'm in Ocean Reef, W.A. 6027. Both of our Foxtel boxes show F106 (No signal being received) since before sunup. Everything else is ok - internet, phone, etc. I messaged Telstra a couple of hours ago, but no reply yet.Is anyone else around here having ...

Allie84
Level 1: Cadet

My Foxtel box keeps coming up with a message saying that “Due to HDCP support not being detected from your tv this program cannot be viewed”. It’s the iq2 box I am pretty sure. What is going on as can’t get through a recorded movie let alone a tv sho ...

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