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Tony165
Level 1: Cadet

How do you order a new Foxtel remote.

Go_tiges
Level 1: Cadet

Channel 9 and 7 have changed from qld to nsw channels.I live in qld and do not want to watch nsw news and other shows. Why?

MarkP57
Level 1: Cadet

Wrong postcode means my guide for all channels is wrong. I live in qld but for some reason my iq3 has reverted to an old postcode in NSW. ( from more than a year ago.) How can I change the post code back to my qld one. Have been reading and it says t ...

Alexiemiller2
Level 1: Cadet

I would like to take off the sports channel and put the movies channel on 

Mezzzz
Level 3: Gumshoe

Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...

Natgirl
Level 1: Cadet

I have just installed my iq4 box today and it keeps rebooting every 10-15 minutes or freezes and won't connect to my remote. Very frustrating.

kp2007
Level 1: Cadet

iphone 10 plan expired paying 130 per month just expirednbn home phone that we don't use 99 per month foxtel with 2 boxes sport package thru foxtel 134 per month iphone 11 still 12 months on plan 130 per month   any ideas how to combine and save some ...

barrycastle
Level 1: Cadet

I have a brand new Samsung tv and picture is better on my old tv

Bazzil
Level 1: Cadet
Bloody-mad
Level 1: Cadet

I’m paying for full package but missing some of my package. Can’t find a phone number to ring 

Cancelme1
Level 1: Cadet

I dont want foxtel any more... I've tried everything to cancel but am not able to get a result anywhere..so annoying and unfair

Brisbane4
Level 1: Cadet

I am located in Brisbane but Foxtel at home is showing Sydney time not brisbane time.  This makes all shows an hour ahead.  How do I change this to Brisbane time on my IQ4 Foxtel box.  

GeorgeZak01
Level 1: Cadet

I have cancelled foxtel through telstra. We have 2 iq2 boxes. Telstra state we need to return the boxes. Foxtel support states they only want iq3 or 4 boxes returned. Cannot get a response from Telstra.  

brunol
Level 1: Cadet

trying to do this via the phone-unable to help me.. referedme to the app. when i go to the foxtel from telstra tab and try to find the set top box upgrade area.. there is always an error message saying unable to load details

Drooz
Level 1: Cadet

I subscribed some time ago to the HD package and the channels will not unlock. I have spoken via message with several Telstra representatives and no one has been able to resolve the issue. They tried to remove my subscription and got me to add it aga ...

Robyn638
Level 1: Cadet

Hi, I have been with Telstra for 13 years. The internet I currently have is slow and bearly works and I feel that my pack needs to be addressed

mk648
Level 1: Cadet

Ordered a movie and it did not work.  I have tried to contact telstra to advise.  So frustrating couldn't speak to anyone.  How do I let them know the movie did not work and for them not to bill me? 

John256
Level 1: Cadet

I rang 1800 676 088 and got a message say there is tech issues, please call back. :-|

Js934
Level 1: Cadet
Daysie961
Level 1: Cadet

Since daylight saving introduced channel 7 program guide does not line up with the program aired. How do we fix this please?

Kez61
Level 1: Cadet

My IQ3 keeps crashing at least 2 times a week and the remote also just stops workingTried to contact Telstra but at the moment it’s really hard to talk to anyone

Melmilo
Level 1: Cadet

I am so completely sick of all the ads!! It is getting as bad as free to air TV. I am seriously considering cancelling my Foxtel. I am looking at netflix but wondered what else is good that doesn't have ads that I can try as well?

David3156
Level 1: Cadet

I have timed ads on foxtel at over 5 minutes at each break - its seems about 40 percent are self advertising Frankly after 20 years subscription i feel its getting too much given the cost (More than HBO) and the managed selective channel programming ...

Go_tiges
Level 1: Cadet

Channel 9 and 7 have changed from qld to nsw channels.I live in qld and do not want to watch nsw news and other shows. Why?

Mezzzz
Level 3: Gumshoe

Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...

Crys
Level 1: Cadet

Why has my Any Time Catch Up suddenly removed three categories that I use all the time.Foxtel Originals.Everybody's Watching.Search by Channel.I can no longer access any programs that have previously been shown.

CherieLW
Level 1: Cadet

I am having difficulty in reading-suspending our Foxtel account online. i have entered details required 4 times via the app/website and it is not accepting my Foxtel number. i can’t get anyone on the phone to help.  Any tips?

covotls
Level 3: Gumshoe

Hi, During COVID-19 I am looking to reduce costs as far as possible so want to get rid of Foxtel altogether. Qu 1. I have had Foxtel since I moved here 6 years ago this month, so I assume I'm no longer on a lock-in contract, but how do I tell for sur ...

Gunasiri123
Level 2: Rookie

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. Thanks 

tmodel
Level 6: Bloodhound

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

NevP
Level 2: Rookie

Why can’t I access my account for Foxtel , I’ve tried via app and my laptop, no luck

neontiger78
Level 2: Rookie

Mum is suddenly missing the ID and Crime + Investigation channels, it says we don't have access. We have the Entertainment and Drama packs for Foxtel (I see from Foxtel that pack names have changed). She watches these all the time and they've just tu ...

BillH2
Level 3: Gumshoe

I want to downgrade from platinum but can't seem to do it from mytelstra app. Is calling Telstra the only way?

CQ
Level 2: Rookie

Hi We have a Foxtel box and received full unlock for 3 months during COVID .Our usual package is Basics +sport. I want to know where to find what options are available to upgrade or  change packages and also want to know the pricing difference with F ...

Wailoku
Level 2: Rookie

Account number <account number removed to protect your privacy>

LC30
Level 2: Rookie

How do I fix this?Can't get through to either Telstra or Foxtel...

luckyphilip
Level 5: Eagle Eye

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

SRC79
Level 2: Rookie

Can it be cancelled online?

luko1
Level 8: Inspector

Foxtel you have to be kidding , no sport and Telstra I cant delete packages on line (you can only add of course to make more money), I cant get through on line. I think not paying next Bill may be the only way I get a call from you, disgraceful servi ...

Adriano1
Level 1: Cadet

Foxtel Go works on iPhone but not on iPad.suggestions?

Dav123
Level 1: Cadet

I have Lost my foxtel remote, I don’t know how or were to get a replacement one from

Cabbs05
Level 3: Gumshoe

Does this mean we can cancel all packages and just have basic foxtel and get all packages free until end of may?

Ngatikhan
Level 1: Cadet

What do I exactly get with Foxtel Now Essentials Pack

No1_Customer
Level 6: Bloodhound

I got my monthly bill and noticed Foxtel 'Entertainment Package' was added. I regularly log in to my telstra account for various reasons but do not recall adding this, actually I've not changed Foxtel packages since pretty much forever. I don't want ...

IneptButSmiling
Level 1: Cadet

My elderly parents are in isolation for the long haul. They have an early model Foxtel set top box through Telstra (circa 2000 Olympics). Not only is the operating system very dated they wanted to add on streaming services namely Netflix. The LG TV i ...

MH24
Level 2: Rookie

HiThere was a Telstra Tech in the pit outside my building yesterday and he appears to have disconnected my fixed phone line by accident. While he was working in the pit in the morning I had a few brief dropouts but as he departed I lost dialtone enti ...

Rog23
Level 1: Cadet

Hi, I have a new email address with 3 months free foxtel now but my Telstra TV and PS4 shows this AS4043 error. I can log on through my Surface pro into this account and view the Foxtel Now content. How can I get the PS4 and Telstra TV to work with t ...

Nudge36
Level 1: Cadet

Hi, I have a question? 
we have a Telstra 4Gx mobile wifi Dongle and I connected to our Foxtel (no through Telstra) will the data be unmetered still ? Or do we need to switch over to Telstra Foxtel? 

MarkP57
Level 1: Cadet

Wrong postcode means my guide for all channels is wrong. I live in qld but for some reason my iq3 has reverted to an old postcode in NSW. ( from more than a year ago.) How can I change the post code back to my qld one. Have been reading and it says t ...

Alexiemiller2
Level 1: Cadet

I would like to take off the sports channel and put the movies channel on 

Natgirl
Level 1: Cadet

I have just installed my iq4 box today and it keeps rebooting every 10-15 minutes or freezes and won't connect to my remote. Very frustrating.

Bazzil
Level 1: Cadet
Cancelme1
Level 1: Cadet

I dont want foxtel any more... I've tried everything to cancel but am not able to get a result anywhere..so annoying and unfair

Brisbane4
Level 1: Cadet

I am located in Brisbane but Foxtel at home is showing Sydney time not brisbane time.  This makes all shows an hour ahead.  How do I change this to Brisbane time on my IQ4 Foxtel box.  

GeorgeZak01
Level 1: Cadet

I have cancelled foxtel through telstra. We have 2 iq2 boxes. Telstra state we need to return the boxes. Foxtel support states they only want iq3 or 4 boxes returned. Cannot get a response from Telstra.  

Js934
Level 1: Cadet
Daysie961
Level 1: Cadet

Since daylight saving introduced channel 7 program guide does not line up with the program aired. How do we fix this please?

David3156
Level 1: Cadet

I have timed ads on foxtel at over 5 minutes at each break - its seems about 40 percent are self advertising Frankly after 20 years subscription i feel its getting too much given the cost (More than HBO) and the managed selective channel programming ...

SD20201
Level 1: Cadet

Has anyone noticed Lifestyle Food and Lifestyle Home channels are no longer part of the Entertainment package?? I didn’t get any warning about this, it just started giving me an Upgrade Required message overnight. Got multiple notifications about the ...

pusskin
Level 2: Rookie

im on no contract with my foxtel from telstra i notice they have changed the entertainment and have rolled it all together with entertainment plus  but i still have both and doco but can only get the new line up if  i havent had foxtel before why can ...

Samir1963
Level 1: Cadet

I thought I had discontinued this package long ago

Loyalty
Level 2: Rookie

I have been a Telstra Foxtel customer for over 20 years.  I received an email to say some of my channels were changing.  Checked my account and saw there were some new offers available.  I'm out of contract so called, waited 25 minutes to be advised ...

JI9
Level 1: Cadet

Is anybody else having problems watching SBS ON Demand on an IQ4 foxtel boxerror says APP not responding keeps freezing etc, basically unwatchable CheersJI9

NexflixQ
Level 1: Cadet

I can watch the normal scheduled programs but I cannot access and watch the on demand shows

Browz
Level 1: Cadet

I am trying to transfer from Foxtel from Telstra to Foxtel. I was told by Foxtel I need to contact Telstra to change it over. Telstra customer support does not answer the phone I am only pushed to the my Telstra app to msg them......that does not wor ...

JannyJanJan
Level 1: Cadet

I need to check whether my foxtel account has multiroom subscription, so I can view foxtel go on my chromecast-enabled TV. How can I can check this through my Telstra account? The foxtel support page says that I need multiroom or multiscreen to use c ...

GA21
Level 1: Cadet

I have been overcharged on my foxtelmy monthly charge is $38this month you charged $58there are 3 optionsif we pay the $58 we require access to all channels 
change the charge back to $38or cancel Foxtel entirety please respondthank you  change

Denisemarie
Level 1: Cadet

My Foxtel box is not working. I put it in the screen is blank

Anytime
Level 1: Cadet

What is the issue with anytime catch up. Only choices - Foxtel Originals -doesn’t work. TV shows. Movies. Kids.  Absolutely nothing else 

darrin_WA
Level 1: Cadet

Changed my plan from movies to sports and the iQ4 keeps saying upgrade required after 24 hours from plan upgrade.

Disney2010
Level 1: Cadet

When will our new package price take affect as it still has us paying our old price? Want to know for direct debit payment

Mary59
Level 1: Cadet

The postcode on my foxtell settings have changed to 2200 all of a sudden.  How do I change this back to the correct postcode?

Leavetelstra
Level 1: Cadet

Help.  I have spent three days on online chat trying to get telstra to load my approved Foxtel contract to my account.  I have the re receipt order number.  I’ve given it to them five times.  But just keep getting new people and have to start again. ...

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