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anneabell
Level 4: Private Eye

My IQ3 just keeps rebooted tonifht it just rebooted about 3 times and now have lost all showd in memory that I had recorded it also show thst no more memory and is 100% full has anyone had this problem and what to do to fix it

Frustrated137
Level 1: Cadet

I have had Foxtel from Telstra for a number of years. For the past 8 months, I have been trying to upgrade my IQ2 box to IQ3. There was no upgrade button on my account web page, messaging telstra was totally ineffective, speaking with a consultant in ...

smb41
Level 1: Cadet
MANGO45
Level 3: Gumshoe

I would like to get my FOXTEL Platinum HD $99 price the same as I been getting for last 12 months it going up on August 17th

Opal2020
Level 1: Cadet

Level 22: Superhuman SteveW_52
Level 22: Superhuman

Warning to Foxtel iQ3/iQ4 users.. As noted here: https://www.foxtel.com.au/support/software-update.html there is a new firmware being released for iQ3 and iQ4 devices. This update landed on my Foxtel iQ4 boxes overnight and resulted in a black screen ...

LP201
Level 1: Cadet

Why is my Platinum Plus Foxtel in a Telstra bundle $40 per month more than if I go direct to foxtel? I’ve called and you said you couldn’t help. Next step is I cancel.BTW foxtel said just cancel and they will treat me as a new customer to get this di ...

Adams911
Level 1: Cadet

How do I relocated my home Foxtel? There is no tab for relocating Foxtel option in the Telsta App.. I need a technician to attend the new address to set up the Foxtel box. There is a dish on the roof already

Yodajtk
Level 1: Cadet

I would like to remove Foxtel from my account, is there a firm I need to fill in

Hoggy33
Level 1: Cadet

I had a previous netflix account when I signed up with foxtel with free netflix. How do I set up my new account. 

Billy64
Level 1: Cadet

I want to cancel my subscription 

BuggerLugs1
Level 2: Rookie

Hi, We just upgraded to IQ4 from IQ2, but cannot record, responds with a message that advises us we require a Foxtel hard drive!  Is this correct? Says on Telstra you can record up to three shows.  

Geeeba
Level 2: Rookie

Hi. Our tv keeps dropping out/losing signal for a second or two. It is very annoying when watching tv shows or movies and it drops out numerous times. Thought it might have been the internet but when I turned modem and nbn it still keeps happening. O ...

NJ9
Level 1: Cadet

I am looking at getting the premium Foxtel package.Does this come with the iq4 box ??

Rogie43
Level 1: Cadet

We have had for years Foxtel from Telstra bundle. Our monthly payment of $99 is now to high and we wish to also change to HD. What does Foxtel offer

AA1258
Level 1: Cadet

i have a smart tv and have just had a new iq4 box installed all is good through the box but can not use smart tv on its own telling not connected to aerial but was okay to do before the new box came any answers please

Kiwigirlguide
Level 1: Cadet

Cancel my out of contract Foxtel account immediately please 

Gazza2004
Level 1: Cadet

How can i watch foxtel on other devices, playstation/Xbox.

KG1616
Level 1: Cadet

Hello, I have Foxtel with Telstra with 2 IQ boxes, and have always used Foxtel Go via chromecast. Recently, I downloaded the Foxtel app through the Google Play Store on my Android TV and logged in using my Foxtel Go credentials. This worked, and I am ...

Caveman7
Level 1: Cadet

How do I upgrade my Foxtel 1q2 to higher and get Foxtel on demand back.

Jack6853
Level 1: Cadet
Ja62
Level 2: Rookie

Roku internal errorError RE645no valid bitratesWhat does this mean? 

PT72
Level 1: Cadet

Foxtel opens on TV and after a few seconds this error message pops up with video still streaming behind it. Have turned everything off and on few times with no luck.

Level 22: Superhuman SteveW_52
Level 22: Superhuman

Warning to Foxtel iQ3/iQ4 users.. As noted here: https://www.foxtel.com.au/support/software-update.html there is a new firmware being released for iQ3 and iQ4 devices. This update landed on my Foxtel iQ4 boxes overnight and resulted in a black screen ...

Billy64
Level 1: Cadet

I want to cancel my subscription 

Kiwigirlguide
Level 1: Cadet

Cancel my out of contract Foxtel account immediately please 

Denpea
Level 1: Cadet

So will it cost to upgrade?If so I’ll get them disconnected.

Fern6
Level 2: Rookie

I have moved into a new apartment & updated address details but I have a set top box with no signal. My previous place had a Foxtel hub in the basement where it was literally a case of flicking the switch to get the signal working. I have tried numer ...

Ronkandy
Level 1: Cadet

Our Foxtel remote is not working. We have replaced batteries to no avail and cannot seem to be able to speak to A PERSON. Apparently all people are now machines.   NOT HAPPY 

Jooby5
Level 1: Cadet

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

indespair
Level 1: Cadet

We are renovating and need to relocate the satellite dish

Fred5248
Level 1: Cadet

Why doesn't my IQ4 adjust for the end of summertime? How the hell do you do it manually?

Hori1
Level 1: Cadet

With the $5 Kayo subscription how many screens can it be used on?

JSR78
Level 3: Gumshoe

The time on my IQ4 has not changed for the end of daylight savings. How do I fix this?

Remi2
Level 1: Cadet

I can’t get Foxtel On Demand anymore and it was always a part of my package.

Mjlowe
Level 1: Cadet

I have an extra package put onto my account which I didn’t order and I am being charged for it.I need to cancel and be reimbursed.

DiG61
Level 1: Cadet

Have moved home and wish to cancel Foxtel service.How do I contact Telstra to do this???

ree0706
Level 1: Cadet

I spoke with a foxtel respresentative awhile ago and they were talking about reducing our monthly charges to approximately $90

Gav24088
Level 4: Private Eye

Hi all, I’ve recently installed an IQ4 to replace our IQ2. Despite doing multiple resets and full channel scans, we are unable to view prime 7, 9 or WIN 10 in their HD channels, only SD. They show up in the local channel sources, however there’s no “ ...

Scott109
Level 1: Cadet

How much for fox sport 

duaneharry1
Level 2: Rookie

We have recently come across from cable internet to a NBN bundle which includes internet, mobile phone and foxtel. We have a IQ 2 foxtel box so I assumed it wasn't needed now as the cable is being discontinued. We logged into Foxtel through the app o ...

fpul
Level 6: Bloodhound

Hi , We are currently on an old Telstra Bundle ,"Home Internet Entertainment Plus with Sport".as we have recently purchased a new Smart TV we are looking at changing our bundle ,plan.We are on NBN it has now settled , and the website notes that we ar ...

Tammy1975
Level 1: Cadet

Hi I’m trying to order the boxing on main event tonight,how do I do that???

bejakish
Level 1: Cadet

How do I order a remote I am with Foxtel from Telstra

Rabbit7
Level 2: Rookie

I currently have a Platinum Foxtel service through Telstra subscription with a complimentary Netflix service. I have an IQ4 box with a 4 (?) week old audio remote.I watch SBS on Demand frequently, through the Foxtel connection. Increasingly, for ever ...

Cdh
Level 1: Cadet

I received an On Demand Update offer which told me to go to :say.Telstra.com.au/customer/general/forms/box-upgrade-onlyto order my upgrade but when I do that it doesn’t show me anything but a complaints site.Can you help to request my update ASAP as ...

woody1
Level 5: Eagle Eye

I have just changed my modem to technicolor smart modem gen 2. I am on nbn FTP . The only problem I have is my foxtel iq4 shows it gets to modem but not to foxtel. No cables have been changed and all other equipment is working fine. Foxtel works fine ...

Jack6853
Level 1: Cadet
Kiwiflatwhite
Level 2: Rookie

Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem t ...

angeljack
Level 1: Cadet

I rang telstra today and changed from old entertainment and drama pack to movies, foxtel plus and Netflix. When should I see the change in foxtel?

JSR78
Level 3: Gumshoe

I currently have IQ2 and have been told I cannot upgrade to IQ3 anymore and need to upgrade to IQ4 and have satellite installed. I have read IQ4 on satellite is not as stable as IQ2 on HFC. Can anyone explain why this is so and what are your experien ...

Colin48
Level 1: Cadet

I no longer use the Foxtel magazine but can't work out how to cancel it.

corniglia
Level 2: Rookie

I have foxtel from Telstra which according to their site now includes movies and sport in HD. I have, for years been paying $10 a month for HD as I was initially told if I didn't the free to air channels would not be in HD. Is this still the case doe ...

Chrissy0350
Level 2: Rookie

Hi I have Foxtel on Telstra but my on demand used to work but now it’s saying either need internet connection or listings not available 

Eb93
Level 1: Cadet

Does my new Foxtel upgrade need NBN to be connected as not connected yet and have no installation date as yet

Peter307
Level 1: Cadet

Hi Everyone, if I don’t log into the MyFoxtel app or TV guide app i can see the programme info for the local FTA HD Channels (Gold Coast area)When i log in to the app the HD channels don’t disappear Can this be fixed ?

Bh31
Level 1: Cadet

Is Netflix included in a platinum package for Foxtel via telstra 

Peterc4
Level 1: Cadet

I am trying to sign up for Foxtel through Telstra I did previously have an account with Foxtel So I tried to click on the button saying re-activate account and it asks for a credit card because I’m signing up through Telstra now do I have to sign up ...

Trevor25
Level 1: Cadet

Can anyone help me with this? it is extremely difficult.

Watchfight69
Level 1: Cadet

I want to book a foxtel movie 

JL2709
Level 1: Cadet
Archie63
Level 1: Cadet

We have two Foxtel IQs which we only use for sports. I want sport in my shed. What is the cheapest, most effective solution?  Kayo? Foxtel Now?

donny1
Level 1: Cadet
P99
Level 1: Cadet

HD

HOW TO ADD HD TO MY BUNDLE

Sumiemmi
Level 1: Cadet

Second box is not connecting up. Just put Netflix on now does not work

Roger99
Level 3: Gumshoe

I'm in Ocean Reef, W.A. 6027. Both of our Foxtel boxes show F106 (No signal being received) since before sunup. Everything else is ok - internet, phone, etc. I messaged Telstra a couple of hours ago, but no reply yet.Is anyone else around here having ...

Allie84
Level 1: Cadet

My Foxtel box keeps coming up with a message saying that “Due to HDCP support not being detected from your tv this program cannot be viewed”. It’s the iq2 box I am pretty sure. What is going on as can’t get through a recorded movie let alone a tv sho ...

Bill3727
Level 1: Cadet

Hi i have a Samsung smart TV that already had a Foxtel app I logged into Foxtel and all I get  are adds after selecting the show I wish to watch as soon as the show starts all i get is more adds.Could you helpMany thanks 

Sparks2
Level 1: Cadet

Will Telstra extend Foxtel's offer of Multiscreen to Telstra customers?

BeautifulBeagle
Level 1: Cadet

I have installed the Foxtel Go app on my Chromebook laptop but all I get is a blank screen.  Is anyone able to assist me please?

Sweeperpete
Level 1: Cadet

HiI can get basic stations 2,7,9,10,sbs and 7 flux but no other free to air stations, it says no ariel to foxtel TV can someone help please

Shtz
Level 1: Cadet

I have been paying for my other room since relocating (12 Months) but I am only using one. Remotes are problematic is equipment to old now?

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