Entertainment

Foxtel from Telstra

cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a question
Advanced
image
  • All Posts
  • Answered
  • Unanswered
HOONOSE
Level 1: Cadet

When I watch the footy on Foxtel, half Foxsign on Right hand side is cut out, and only one of the team's footy score can be read in the top left hand corner. Except, at the end of the match, when both scores are displayed briefly down at the bottom o ...

lizanne1950
Level 1: Cadet

How do we get the failing cable replaced with a sat dish

MSS28
Level 1: Cadet

I cancelled My Other Room box in Oct/Nov 2019 & returned the IQ Box but have been charged $15/mth since then.Every time I call, I get the same message, you’re too busy.  I decided to download the Telstra App so I can send you my query/complaint.Pleas ...

Fern6
Level 2: Rookie

I have moved into a new apartment & updated address details but I have a set top box with no signal. My previous place had a Foxtel hub in the basement where it was literally a case of flicking the switch to get the signal working. I have tried numer ...

Dennis79
Level 1: Cadet

I have read all the the issues and solutions people have provided and still cannot get Foxtel on Demand to work, I have the iQ2 box connected by an Ethernet cable to a modem, in the network settings it tells me I’m connected but then doing a test it’ ...

Lee108
Level 1: Cadet

I have 2 iq2 units running from the same satellite and the main 1 decided not to receive satellite signal after turning it of i have pulled yhe card cleaned it and reset the unit cheaked all cables. It was comin up with the tv guide but now is noy

Sleepyhead
Level 1: Cadet

I get this error message on Foxtel when I click on demand. Either featured, anytime or the store, saying “To Access Foxtel huge range of movies and tv shows ready to download at the touch of a button. Simply upgrade online at www.Foxtel.com.AU/upgrad ...

wibbler
Level 1: Cadet

I've seen a couple of posts about Foxtel on Demand content being switched off on IQ2 devices, and Telstra offering complimentary upgrades to IQ4... anyone know how to go about this, as going through "MyAccount" it's going to cost $185! Hoping someone ...

Ee6
Level 1: Cadet
Zazzle
Level 1: Cadet

Move house How do I change my address and keep Foxtel?

Lancer_2140484
Level 1: Cadet

I have two old iq2 boxes and have been told they are to be changed over to iq3 boxes so we may enjoy on demand again but that was some time ago, like when will receive these boxes and again enjoy what Foxtel are charging us for?

Stacey70
Level 1: Cadet
michael1261
Level 1: Cadet

Hello, My Foxtel box will not turn on. Can you please help and I have unplugged it and reset it but still nothing 

373
Level 1: Cadet

Hi my remote control has stop working I  have replaced new batteries amd still no.success. can you please arrange for a new one to be sent or contact me on my mobile number thank you

Home14
Level 1: Cadet

Foxtel  

HD71
Level 2: Rookie

iQ4 query.Is there any way to switch easily from a Foxtel recording to a TV channel and back again to the recording without having to go through HOME and Continue Watching each time? I know I can go from the recording to TV by pressing FOXTEL on the ...

Pastrycook
Level 1: Cadet

Our iq 4 box is not working. Iq 2 box does work.  Remotes are working. The box either does not come up on tv or comes up for a little time. Unable to change channels either in the remote or the box. Very shortly after that it drops out. Been on the h ...

Jcad
Level 1: Cadet

From iQ2 to iQ3 or 4

Jcad
Level 1: Cadet

Unable to access On Demand programs. Box is connected to the internet and internet is working. 

Jooby5
Level 1: Cadet

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

Ludmax
Level 1: Cadet

Foxtel advises that On Demand has been discontinued  for iq2. Foxtel advised an upgrade to iq4 was $150, why is Telstra quoting $185. MyFoxtel is through Telstra. We have been Foxtel customers for 20 years and in that time have never been offered upg ...

indespair
Level 1: Cadet

We are renovating and need to relocate the satellite dish

15081
Level 1: Cadet

When i got my iq4 the technician said to use my existing remote which was from my old foxtel box. How do you watch on demand if there is nothing on the remote to press.

DonnyDark
Level 1: Cadet

how do i cancel foxtel on my account

Fern6
Level 2: Rookie

I have moved into a new apartment & updated address details but I have a set top box with no signal. My previous place had a Foxtel hub in the basement where it was literally a case of flicking the switch to get the signal working. I have tried numer ...

Jooby5
Level 1: Cadet

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

indespair
Level 1: Cadet

We are renovating and need to relocate the satellite dish

Fred5248
Level 1: Cadet

Why doesn't my IQ4 adjust for the end of summertime? How the hell do you do it manually?

Hori1
Level 1: Cadet

With the $5 Kayo subscription how many screens can it be used on?

JSR78
Level 3: Gumshoe

The time on my IQ4 has not changed for the end of daylight savings. How do I fix this?

Remi2
Level 1: Cadet

I can’t get Foxtel On Demand anymore and it was always a part of my package.

Mjlowe
Level 1: Cadet

I have an extra package put onto my account which I didn’t order and I am being charged for it.I need to cancel and be reimbursed.

DiG61
Level 1: Cadet

Have moved home and wish to cancel Foxtel service.How do I contact Telstra to do this???

ree0706
Level 1: Cadet

I spoke with a foxtel respresentative awhile ago and they were talking about reducing our monthly charges to approximately $90

Gav24088
Level 4: Private Eye

Hi all, I’ve recently installed an IQ4 to replace our IQ2. Despite doing multiple resets and full channel scans, we are unable to view prime 7, 9 or WIN 10 in their HD channels, only SD. They show up in the local channel sources, however there’s no “ ...

Scott109
Level 1: Cadet

How much for fox sport 

duaneharry1
Level 2: Rookie

We have recently come across from cable internet to a NBN bundle which includes internet, mobile phone and foxtel. We have a IQ 2 foxtel box so I assumed it wasn't needed now as the cable is being discontinued. We logged into Foxtel through the app o ...

fpul
Level 6: Bloodhound

Hi , We are currently on an old Telstra Bundle ,"Home Internet Entertainment Plus with Sport".as we have recently purchased a new Smart TV we are looking at changing our bundle ,plan.We are on NBN it has now settled , and the website notes that we ar ...

Tammy1975
Level 1: Cadet

Hi I’m trying to order the boxing on main event tonight,how do I do that???

bejakish
Level 1: Cadet

How do I order a remote I am with Foxtel from Telstra

Rabbit7
Level 2: Rookie

I currently have a Platinum Foxtel service through Telstra subscription with a complimentary Netflix service. I have an IQ4 box with a 4 (?) week old audio remote.I watch SBS on Demand frequently, through the Foxtel connection. Increasingly, for ever ...

Cdh
Level 1: Cadet

I received an On Demand Update offer which told me to go to :say.Telstra.com.au/customer/general/forms/box-upgrade-onlyto order my upgrade but when I do that it doesn’t show me anything but a complaints site.Can you help to request my update ASAP as ...

woody1
Level 5: Eagle Eye

I have just changed my modem to technicolor smart modem gen 2. I am on nbn FTP . The only problem I have is my foxtel iq4 shows it gets to modem but not to foxtel. No cables have been changed and all other equipment is working fine. Foxtel works fine ...

Bruce1959
Level 1: Cadet

Hi guys, I recently upgraded to IQ4 and for some reason I cannot connect to the local TV stations (Brisbane channels 7, 9 & 10). I have checked cable connections, tried scanning multiple times and reset the box a couple of times to no avail. Any assi ...

Mezzzz
Level 3: Gumshoe

Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...

Go_tiges
Level 1: Cadet

Channel 9 and 7 have changed from qld to nsw channels.I live in qld and do not want to watch nsw news and other shows. Why?

Crys
Level 1: Cadet

Why has my Any Time Catch Up suddenly removed three categories that I use all the time.Foxtel Originals.Everybody's Watching.Search by Channel.I can no longer access any programs that have previously been shown.

CherieLW
Level 1: Cadet

I am having difficulty in reading-suspending our Foxtel account online. i have entered details required 4 times via the app/website and it is not accepting my Foxtel number. i can’t get anyone on the phone to help.  Any tips?

Kiwiflatwhite
Level 2: Rookie

Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem t ...

angeljack
Level 1: Cadet

I rang telstra today and changed from old entertainment and drama pack to movies, foxtel plus and Netflix. When should I see the change in foxtel?

JSR78
Level 3: Gumshoe

I currently have IQ2 and have been told I cannot upgrade to IQ3 anymore and need to upgrade to IQ4 and have satellite installed. I have read IQ4 on satellite is not as stable as IQ2 on HFC. Can anyone explain why this is so and what are your experien ...

Colin48
Level 1: Cadet

I no longer use the Foxtel magazine but can't work out how to cancel it.

corniglia
Level 2: Rookie

I have foxtel from Telstra which according to their site now includes movies and sport in HD. I have, for years been paying $10 a month for HD as I was initially told if I didn't the free to air channels would not be in HD. Is this still the case doe ...

Chrissy0350
Level 2: Rookie

Hi I have Foxtel on Telstra but my on demand used to work but now it’s saying either need internet connection or listings not available 

Eb93
Level 1: Cadet

Does my new Foxtel upgrade need NBN to be connected as not connected yet and have no installation date as yet

Peter307
Level 1: Cadet

Hi Everyone, if I don’t log into the MyFoxtel app or TV guide app i can see the programme info for the local FTA HD Channels (Gold Coast area)When i log in to the app the HD channels don’t disappear Can this be fixed ?

Bh31
Level 1: Cadet

Is Netflix included in a platinum package for Foxtel via telstra 

Peterc4
Level 1: Cadet

I am trying to sign up for Foxtel through Telstra I did previously have an account with Foxtel So I tried to click on the button saying re-activate account and it asks for a credit card because I’m signing up through Telstra now do I have to sign up ...

Trevor25
Level 1: Cadet

Can anyone help me with this? it is extremely difficult.

Watchfight69
Level 1: Cadet

I want to book a foxtel movie 

JL2709
Level 1: Cadet
Archie63
Level 1: Cadet

We have two Foxtel IQs which we only use for sports. I want sport in my shed. What is the cheapest, most effective solution?  Kayo? Foxtel Now?

donny1
Level 1: Cadet
P99
Level 1: Cadet

HD

HOW TO ADD HD TO MY BUNDLE

Sumiemmi
Level 1: Cadet

Second box is not connecting up. Just put Netflix on now does not work

Roger99
Level 3: Gumshoe

I'm in Ocean Reef, W.A. 6027. Both of our Foxtel boxes show F106 (No signal being received) since before sunup. Everything else is ok - internet, phone, etc. I messaged Telstra a couple of hours ago, but no reply yet.Is anyone else around here having ...

Allie84
Level 1: Cadet

My Foxtel box keeps coming up with a message saying that “Due to HDCP support not being detected from your tv this program cannot be viewed”. It’s the iq2 box I am pretty sure. What is going on as can’t get through a recorded movie let alone a tv sho ...

Bill3727
Level 1: Cadet

Hi i have a Samsung smart TV that already had a Foxtel app I logged into Foxtel and all I get  are adds after selecting the show I wish to watch as soon as the show starts all i get is more adds.Could you helpMany thanks 

Sparks2
Level 1: Cadet

Will Telstra extend Foxtel's offer of Multiscreen to Telstra customers?

BeautifulBeagle
Level 1: Cadet

I have installed the Foxtel Go app on my Chromebook laptop but all I get is a blank screen.  Is anyone able to assist me please?

Sweeperpete
Level 1: Cadet

HiI can get basic stations 2,7,9,10,sbs and 7 flux but no other free to air stations, it says no ariel to foxtel TV can someone help please

Shtz
Level 1: Cadet

I have been paying for my other room since relocating (12 Months) but I am only using one. Remotes are problematic is equipment to old now?

Gord240
Level 1: Cadet

Just had a replacement iq4 after sending one back for the same reason. First one we had for over 2 years then started giving an error message on all recorded programs, which asked to re start the box. This went on for some month or so then it refused ...

Our community experts

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit