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K18
Level 1: Cadet

why is my Foxtel still down ..,Its been down for 10 days now

59jimmy
Level 1: Cadet

WHY HAS MY FOXTEL BILL INCREASED BY $33.84 SINCE MY LAST BILL WHEN I HAVE ADDED NOTHING TO THIS BUNDLE

dkflet6520
Level 1: Cadet

Several months ago I added a channel pack to my existing subscription, and now I want to remove it.  But there is no option to do that online.  I tried calling the support number but the menu system is impossible to navigate because it does not ask t ...

Mitsy
Level 1: Cadet

When my Google pixel 4 xl phone was updated to systems 12 I lost access to my Foxtel Go. Every time there is an update, the only app that seems to be affected is the Foxtel Go app. It's been 2 weeks and the problem still hasn't been solved

unclemarvo
Level 2: Rookie

On the 27th October suddenly we weren't able to view any channels from our IQ2 box with the error that our SIM card was "unauthorized". Strange, it's always been the same SIM card for about 17 years. After painful support interactions they had to upd ...

Rh35
Level 1: Cadet

How can I order a replace remote

Alvaro3
Level 1: Cadet

I disconnected a bigpond modem that was no longer used , it was connected to our Foxtel cable . Now despite reconnecting the modem , Foxtel set boxes say no signal . 
the interface comes up and we can watch recorded shows  advice please 

Lizzy2206
Level 1: Cadet

How do I watch foxtel Telstra entertainment package on my iPad?

Robcam
Level 1: Cadet

I just set up the IQ4 box today. When I go to HD channels, Channel 7 (207) is not there? I have rebooted and done the channel scan 2 times. Any ideas? Thanks

Devon1
Level 1: Cadet

I can’t get ch 10 and ch 2 why is that 

Don741
Level 1: Cadet

Hi all, does anyone know why ABC Chanel 202 has suddenly and without warning been deleted and not replaced ?

Baby-1
Level 1: Cadet

A message came up on our screen saying upgrade. What does this mean. Do I have to get another box.

BigAdz1
Level 1: Cadet

Do I still get free movie hire with Foxtel Premium + subscription? 

Sweetharry27
Level 1: Cadet

Can you change your Foxtel package via the Telstra App. Or do you need to call them. Thanks. 

FitzRd
Level 1: Cadet

We have a MyStar2 box and there is a second aerial port in the bedroom… how can we get Foxtel in second room?

KLM11
Level 1: Cadet

Anyone able to estimate cost of going from IQ4 basic to HD package?

STEPHIE2021
Level 1: Cadet

Is anyone else having trouble with movies and channels not loading, the foxtel box is the only thing connected to my wifi most of the time. I've only have it about 4 months and ever since I got it nothing loads properly. It's takes an hour or more fo ...

Gunnie21
Level 1: Cadet

No longer require multi screen.would like to save the $15 a month.how do cancel the multi screen feature.

Tizzi
Level 2: Rookie

Hi my contract of Foxtel now from Telstra expired Aug 2020. Am I able to get it again through Telstra? If so how ? I’m sending back my 4iq Telstra  box as I’m moving and there’s no satalight  dish as the place is a rental. I have a Telstra tv 3 box b ...

Shadoboxa
Level 1: Cadet

Hi my bill was paid yesterday but my service is suspended??!! 

hg7711
Level 1: Cadet

fox news channel in continuous loop of adverts with no program content e.g "The five" does not show, but only adverts run for whole hour on repeat.

Homeuser4
Level 1: Cadet

Was wondering what multi room cost in addition to monthly Foxtel price, we have Foxtel and I recently paid to buy a Chromecast but it won't let me link Foxtel to it? I can only asse it is a extra cost to use Foxtel on it is this right? And if so how ...

Geoffrey1951
Level 1: Cadet

o4kme
Level 1: Cadet

On Friday night the 12th Nov 2021 i lost the signal due to a storm in the area, it is now Monday the 15th and the signal has not returned and there is a error message F0100 being displayed, both myself and the help line have tried the reboot process ...

Julie771
Level 1: Cadet

All my free to air channels 9,7 10 etc are not working anymore through foxtel they just stopped. All paid for channels fine. Any suggestions?  

FitzRd
Level 1: Cadet

We have a MyStar2 box and there is a second aerial port in the bedroom… how can we get Foxtel in second room?

hg7711
Level 1: Cadet

fox news channel in continuous loop of adverts with no program content e.g "The five" does not show, but only adverts run for whole hour on repeat.

Enolam
Level 1: Cadet

Why do i have to pay rental on a 1984 movie Terminator when i have platinum plus which includes movies. Interestingly Terminator 2 is available free of charge.I could understand this if you didn't have the movie package or were not on platinum plus.I ...

StrayCox
Level 1: Cadet

Hi Given this announcement and that delivery of this product is happening as of today from Foxtel to its customers - when would we be eligible to migrate to the IQ5 from IQ2 / IQ3 ?

Marrick65
Level 1: Cadet

We have had an IQ4 box since it came out and it’s on a satellite connection and wired NBN internet connection. At certain times of the day we lose picture but the sound stays on. Thus occurs mainly in the afternoon or evening and the only way to rese ...

Grantysax
Level 1: Cadet

We have temporarily moved out of our house to renovate and moved our account to a second location where we are renting. 
The house being renovated has cable for Foxtel but I understand satellite is available for the location.
Should we get a technician ...

Plum3
Level 1: Cadet

I am in Queeensland & onQueenslandtime. How do I reset for Daylight saving

gfk
Level 6: Bloodhound

Hi everyone.  After an interesting discussion with Foxtel, I thought I'd see whether someone in this community could please help me confirm a fault.  I have found that all ten episodes of Highway Patrol series 4 have only left-channel stereo.  The ri ...

Kimba1951
Level 1: Cadet

What number do I call to get an up grade on my IQ box I am with Telstra 

Chookgirl
Level 1: Cadet

National geographic channel will not load. I have the entertainment package with sport. I can get some channels but I want to watch this one

Ernie22
Level 1: Cadet

Hi Team, my Foxtel is not receiving these Channels on either box ( they are old ). The TV Antenna is all good but these channels (which dropped out around two weeks ago and then suddenly came back)  are no longer accessible through either box. My tel ...

Mazza1503
Level 1: Cadet

Where can I buy a new Remote for my foxtel 

daveash
Level 2: Rookie

I have been a foxtel customer for 22 years and some parts of the dish need replacing.

LJR1
Level 2: Rookie

The message says my account is a Foxtel via Telstra account and I need to contact Telstra to get access? I can’t get through to Telstra though. 

Level 22: Superhuman SteveW_52
Level 22: Superhuman

Warning to Foxtel iQ3/iQ4 users.. As noted here: https://www.foxtel.com.au/support/software-update.html there is a new firmware being released for iQ3 and iQ4 devices. This update landed on my Foxtel iQ4 boxes overnight and resulted in a black screen ...

Billy64
Level 1: Cadet

I want to cancel my subscription 

Kiwigirlguide
Level 1: Cadet

Cancel my out of contract Foxtel account immediately please 

Denpea
Level 1: Cadet

So will it cost to upgrade?If so I’ll get them disconnected.

Fern6
Level 2: Rookie

I have moved into a new apartment & updated address details but I have a set top box with no signal. My previous place had a Foxtel hub in the basement where it was literally a case of flicking the switch to get the signal working. I have tried numer ...

Ronkandy
Level 1: Cadet

Our Foxtel remote is not working. We have replaced batteries to no avail and cannot seem to be able to speak to A PERSON. Apparently all people are now machines.   NOT HAPPY 

Jooby5
Level 1: Cadet

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

indespair
Level 1: Cadet

We are renovating and need to relocate the satellite dish

Fred5248
Level 1: Cadet

Why doesn't my IQ4 adjust for the end of summertime? How the hell do you do it manually?

David07
Level 1: Cadet

Would be good if more than one tuner is made available for recording more than one FTA channel at the same time

X31
Level 1: Cadet

Problem - IQ3 through HFC unable to show any channels (no programme information...). IQ3 slow to respond to remote, clicking heard at IQ3. Phone support for several hours yesterday supposedly did a forced software download but did not resolve problem ...

Adnilsnave
Level 2: Rookie

I have been trying to redeem an offer for 1 month free Foxtel Now subscription trial but when i press redeem it just says something went wrong on our(Telstras) end. I have been trying for days as I saw it ends June30th 2021 and am concerned I will no ...

Matt19731976
Level 1: Cadet

Hi I was watching swat season 4 now it’s not there why not?

Kiwiflatwhite
Level 2: Rookie

Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem t ...

angeljack
Level 1: Cadet

I rang telstra today and changed from old entertainment and drama pack to movies, foxtel plus and Netflix. When should I see the change in foxtel?

JSR78
Level 3: Gumshoe

I currently have IQ2 and have been told I cannot upgrade to IQ3 anymore and need to upgrade to IQ4 and have satellite installed. I have read IQ4 on satellite is not as stable as IQ2 on HFC. Can anyone explain why this is so and what are your experien ...

Colin48
Level 1: Cadet

I no longer use the Foxtel magazine but can't work out how to cancel it.

corniglia
Level 2: Rookie

I have foxtel from Telstra which according to their site now includes movies and sport in HD. I have, for years been paying $10 a month for HD as I was initially told if I didn't the free to air channels would not be in HD. Is this still the case doe ...

Chrissy0350
Level 2: Rookie

Hi I have Foxtel on Telstra but my on demand used to work but now it’s saying either need internet connection or listings not available 

Eb93
Level 1: Cadet

Does my new Foxtel upgrade need NBN to be connected as not connected yet and have no installation date as yet

Peter307
Level 1: Cadet

Hi Everyone, if I don’t log into the MyFoxtel app or TV guide app i can see the programme info for the local FTA HD Channels (Gold Coast area)When i log in to the app the HD channels don’t disappear Can this be fixed ?

Bh31
Level 1: Cadet

Is Netflix included in a platinum package for Foxtel via telstra 

Peterc4
Level 1: Cadet

I am trying to sign up for Foxtel through Telstra I did previously have an account with Foxtel So I tried to click on the button saying re-activate account and it asks for a credit card because I’m signing up through Telstra now do I have to sign up ...

Trevor25
Level 1: Cadet

Can anyone help me with this? it is extremely difficult.

Watchfight69
Level 1: Cadet

I want to book a foxtel movie 

JL2709
Level 1: Cadet
Archie63
Level 1: Cadet

We have two Foxtel IQs which we only use for sports. I want sport in my shed. What is the cheapest, most effective solution?  Kayo? Foxtel Now?

donny1
Level 1: Cadet
P99
Level 1: Cadet

HD

HOW TO ADD HD TO MY BUNDLE

Sumiemmi
Level 1: Cadet

Second box is not connecting up. Just put Netflix on now does not work

Roger99
Level 3: Gumshoe

I'm in Ocean Reef, W.A. 6027. Both of our Foxtel boxes show F106 (No signal being received) since before sunup. Everything else is ok - internet, phone, etc. I messaged Telstra a couple of hours ago, but no reply yet.Is anyone else around here having ...

Allie84
Level 1: Cadet

My Foxtel box keeps coming up with a message saying that “Due to HDCP support not being detected from your tv this program cannot be viewed”. It’s the iq2 box I am pretty sure. What is going on as can’t get through a recorded movie let alone a tv sho ...

Bill3727
Level 1: Cadet

Hi i have a Samsung smart TV that already had a Foxtel app I logged into Foxtel and all I get  are adds after selecting the show I wish to watch as soon as the show starts all i get is more adds.Could you helpMany thanks 

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