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Foxtel from Telstra

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Pat0312
Level 1: Cadet

Hi  I am considering some changes to my Foxtel from Telstra but can’t access manage my Foxtel from the My Telstra app. I have deleted app and re installed with no success.

Go_tiges
Level 1: Cadet

Channel 9 and 7 have changed from qld to nsw channels.I live in qld and do not want to watch nsw news and other shows. Why?

NexflixQ
Level 1: Cadet

I can watch the normal scheduled programs but I cannot access and watch the on demand shows

Browz
Level 1: Cadet

I am trying to transfer from Foxtel from Telstra to Foxtel. I was told by Foxtel I need to contact Telstra to change it over. Telstra customer support does not answer the phone I am only pushed to the my Telstra app to msg them......that does not wor ...

JannyJanJan
Level 1: Cadet

I need to check whether my foxtel account has multiroom subscription, so I can view foxtel go on my chromecast-enabled TV. How can I can check this through my Telstra account? The foxtel support page says that I need multiroom or multiscreen to use c ...

GA21
Level 1: Cadet

I have been overcharged on my foxtelmy monthly charge is $38this month you charged $58there are 3 optionsif we pay the $58 we require access to all channels 
change the charge back to $38or cancel Foxtel entirety please respondthank you  change

H202
Level 1: Cadet

I want to get rid of Foxtel but I keep being told the most efficient way of doing this is via the app then the app is always broken this has been going on for months and Is costing me hundreds of dollars this should not be so hard no one ever calls b ...

Denisemarie
Level 1: Cadet

When I put my television on my screen is blank. Foxtel is not working 

Denisemarie
Level 1: Cadet

My Foxtel box is not working. I put it in the screen is blank

NN8
Level 1: Cadet

Do I need to keep my landline with Telstra for my Foxtel when I have the NBN connected?

Go_tiges
Level 1: Cadet

Channel 9 and 7 have changed from qld to nsw channels.I live in qld and do not want to watch nsw news and other shows. Why?

Crys
Level 1: Cadet

Why has my Any Time Catch Up suddenly removed three categories that I use all the time.Foxtel Originals.Everybody's Watching.Search by Channel.I can no longer access any programs that have previously been shown.

CherieLW
Level 1: Cadet

I am having difficulty in reading-suspending our Foxtel account online. i have entered details required 4 times via the app/website and it is not accepting my Foxtel number. i can’t get anyone on the phone to help.  Any tips?

Mezzzz
Level 3: Gumshoe

Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...

covotls
Level 3: Gumshoe

Hi, During COVID-19 I am looking to reduce costs as far as possible so want to get rid of Foxtel altogether. Qu 1. I have had Foxtel since I moved here 6 years ago this month, so I assume I'm no longer on a lock-in contract, but how do I tell for sur ...

Gunasiri123
Level 2: Rookie

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. Thanks 

tmodel
Level 6: Bloodhound

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

NevP
Level 2: Rookie

Why can’t I access my account for Foxtel , I’ve tried via app and my laptop, no luck

neontiger78
Level 2: Rookie

Mum is suddenly missing the ID and Crime + Investigation channels, it says we don't have access. We have the Entertainment and Drama packs for Foxtel (I see from Foxtel that pack names have changed). She watches these all the time and they've just tu ...

BillH2
Level 3: Gumshoe

I want to downgrade from platinum but can't seem to do it from mytelstra app. Is calling Telstra the only way?

NexflixQ
Level 1: Cadet

I can watch the normal scheduled programs but I cannot access and watch the on demand shows

Browz
Level 1: Cadet

I am trying to transfer from Foxtel from Telstra to Foxtel. I was told by Foxtel I need to contact Telstra to change it over. Telstra customer support does not answer the phone I am only pushed to the my Telstra app to msg them......that does not wor ...

JannyJanJan
Level 1: Cadet

I need to check whether my foxtel account has multiroom subscription, so I can view foxtel go on my chromecast-enabled TV. How can I can check this through my Telstra account? The foxtel support page says that I need multiroom or multiscreen to use c ...

GA21
Level 1: Cadet

I have been overcharged on my foxtelmy monthly charge is $38this month you charged $58there are 3 optionsif we pay the $58 we require access to all channels 
change the charge back to $38or cancel Foxtel entirety please respondthank you  change

Denisemarie
Level 1: Cadet

My Foxtel box is not working. I put it in the screen is blank

Anytime
Level 1: Cadet

What is the issue with anytime catch up. Only choices - Foxtel Originals -doesn’t work. TV shows. Movies. Kids.  Absolutely nothing else 

darrin_WA
Level 1: Cadet

Changed my plan from movies to sports and the iQ4 keeps saying upgrade required after 24 hours from plan upgrade.

Disney2010
Level 1: Cadet

When will our new package price take affect as it still has us paying our old price? Want to know for direct debit payment

Mary59
Level 1: Cadet

The postcode on my foxtell settings have changed to 2200 all of a sudden.  How do I change this back to the correct postcode?

Leavetelstra
Level 1: Cadet

Help.  I have spent three days on online chat trying to get telstra to load my approved Foxtel contract to my account.  I have the re receipt order number.  I’ve given it to them five times.  But just keep getting new people and have to start again. ...

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