I've seen a couple of posts about Foxtel on Demand content being switched off on IQ2 devices, and Telstra offering complimentary upgrades to IQ4... anyone know how to go about this, as going through "MyAccount" it's going to cost $185! Hoping someone ...
I have 2 iq2 units running from the same satellite and the main 1 decided not to receive satellite signal after turning it of i have pulled yhe card cleaned it and reset the unit cheaked all cables. It was comin up with the tv guide but now is noy
I have two old iq2 boxes and have been told they are to be changed over to iq3 boxes so we may enjoy on demand again but that was some time ago, like when will receive these boxes and again enjoy what Foxtel are charging us for?
Hi my remote control has stop working I have replaced new batteries amd still no.success. can you please arrange for a new one to be sent or contact me on my mobile number thank you
iQ4 query.Is there any way to switch easily from a Foxtel recording to a TV channel and back again to the recording without having to go through HOME and Continue Watching each time? I know I can go from the recording to TV by pressing FOXTEL on the ...
Our iq 4 box is not working. Iq 2 box does work. Remotes are working. The box either does not come up on tv or comes up for a little time. Unable to change channels either in the remote or the box. Very shortly after that it drops out. Been on the h ...
Foxtel advises that On Demand has been discontinued for iq2. Foxtel advised an upgrade to iq4 was $150, why is Telstra quoting $185. MyFoxtel is through Telstra. We have been Foxtel customers for 20 years and in that time have never been offered upg ...
When i got my iq4 the technician said to use my existing remote which was from my old foxtel box. How do you watch on demand if there is nothing on the remote to press.
helloI would like to know if i can have a foxtel IQ 3 box and a Telstra TV box connected to my smart tv at the same time say via a splitter from either a hdmi or the ariel cable that comes out of the wall.. I have the telstra tv box connected to my s ...
Hi all, I’ve recently installed an IQ4 to replace our IQ2. Despite doing multiple resets and full channel scans, we are unable to view prime 7, 9 or WIN 10 in their HD channels, only SD. They show up in the local channel sources, however there’s no “ ...
We have recently come across from cable internet to a NBN bundle which includes internet, mobile phone and foxtel. We have a IQ 2 foxtel box so I assumed it wasn't needed now as the cable is being discontinued. We logged into Foxtel through the app o ...
Hi , We are currently on an old Telstra Bundle ,"Home Internet Entertainment Plus with Sport".as we have recently purchased a new Smart TV we are looking at changing our bundle ,plan.We are on NBN it has now settled , and the website notes that we ar ...
I currently have a Platinum Foxtel service through Telstra subscription with a complimentary Netflix service. I have an IQ4 box with a 4 (?) week old audio remote.I watch SBS on Demand frequently, through the Foxtel connection. Increasingly, for ever ...
I received an On Demand Update offer which told me to go to :say.Telstra.com.au/customer/general/forms/box-upgrade-onlyto order my upgrade but when I do that it doesn’t show me anything but a complaints site.Can you help to request my update ASAP as ...
I have just changed my modem to technicolor smart modem gen 2. I am on nbn FTP . The only problem I have is my foxtel iq4 shows it gets to modem but not to foxtel. No cables have been changed and all other equipment is working fine. Foxtel works fine ...
Hi guys, I recently upgraded to IQ4 and for some reason I cannot connect to the local TV stations (Brisbane channels 7, 9 & 10). I have checked cable connections, tried scanning multiple times and reset the box a couple of times to no avail. Any assi ...
Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...
Why has my Any Time Catch Up suddenly removed three categories that I use all the time.Foxtel Originals.Everybody's Watching.Search by Channel.I can no longer access any programs that have previously been shown.
I am having difficulty in reading-suspending our Foxtel account online. i have entered details required 4 times via the app/website and it is not accepting my Foxtel number. i can’t get anyone on the phone to help. Any tips?
Hi, During COVID-19 I am looking to reduce costs as far as possible so want to get rid of Foxtel altogether. Qu 1. I have had Foxtel since I moved here 6 years ago this month, so I assume I'm no longer on a lock-in contract, but how do I tell for sur ...
I have 2 iq2 units running from the same satellite and the main 1 decided not to receive satellite signal after turning it of i have pulled yhe card cleaned it and reset the unit cheaked all cables. It was comin up with the tv guide but now is noy
Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem t ...
I currently have IQ2 and have been told I cannot upgrade to IQ3 anymore and need to upgrade to IQ4 and have satellite installed. I have read IQ4 on satellite is not as stable as IQ2 on HFC. Can anyone explain why this is so and what are your experien ...
I have foxtel from Telstra which according to their site now includes movies and sport in HD. I have, for years been paying $10 a month for HD as I was initially told if I didn't the free to air channels would not be in HD. Is this still the case doe ...
Hi Everyone, if I don’t log into the MyFoxtel app or TV guide app i can see the programme info for the local FTA HD Channels (Gold Coast area)When i log in to the app the HD channels don’t disappear Can this be fixed ?
I am trying to sign up for Foxtel through Telstra I did previously have an account with Foxtel So I tried to click on the button saying re-activate account and it asks for a credit card because I’m signing up through Telstra now do I have to sign up ...
I'm in Ocean Reef, W.A. 6027. Both of our Foxtel boxes show F106 (No signal being received) since before sunup. Everything else is ok - internet, phone, etc. I messaged Telstra a couple of hours ago, but no reply yet.Is anyone else around here having ...
My Foxtel box keeps coming up with a message saying that “Due to HDCP support not being detected from your tv this program cannot be viewed”. It’s the iq2 box I am pretty sure. What is going on as can’t get through a recorded movie let alone a tv sho ...
Hi i have a Samsung smart TV that already had a Foxtel app I logged into Foxtel and all I get are adds after selecting the show I wish to watch as soon as the show starts all i get is more adds.Could you helpMany thanks