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Foxtel from Telstra

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Level 1: Cadet

Friday

I've seen a couple of posts about Foxtel on Demand content being switched off on IQ2 devices, and Telstra offering complimentary upgrades to IQ4... anyone know how to go about this, as going through "MyAccount" it's going to cost $185! Hoping someone ...

Level 1: Cadet

yesterday

I have 2 iq2 units running from the same satellite and the main 1 decided not to receive satellite signal after turning it of i have pulled yhe card cleaned it and reset the unit cheaked all cables. It was comin up with the tv guide but now is noy

Level 1: Cadet

Wednesday

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10 Replies
yesterday by Ee6

Level 1: Cadet

Tuesday

Move house How do I change my address and keep Foxtel?

Level 1: Cadet

Friday

I have two old iq2 boxes and have been told they are to be changed over to iq3 boxes so we may enjoy on demand again but that was some time ago, like when will receive these boxes and again enjoy what Foxtel are charging us for?

Level 1: Cadet

Saturday

Level 1: Cadet

Wednesday

Hello, My Foxtel box will not turn on. Can you please help and I have unplugged it and reset it but still nothing

Level 1: Cadet

Thursday

Level 1: Cadet

Wednesday

Hi my remote control has stop working I have replaced new batteries amd still no.success. can you please arrange for a new one to be sent or contact me on my mobile number thank you

Level 1: Cadet

Wednesday

Foxtel

Level 2: Rookie

Tuesday

iQ4 query.Is there any way to switch easily from a Foxtel recording to a TV channel and back again to the recording without having to go through HOME and Continue Watching each time? I know I can go from the recording to TV by pressing FOXTEL on the ...

Level 1: Cadet

Tuesday

Our iq 4 box is not working. Iq 2 box does work. Remotes are working. The box either does not come up on tv or comes up for a little time. Unable to change channels either in the remote or the box. Very shortly after that it drops out. Been on the h ...

Level 1: Cadet

Monday

From iQ2 to iQ3 or 4

Level 1: Cadet

Monday

Unable to access On Demand programs. Box is connected to the internet and internet is working.

Level 1: Cadet

a week ago

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

1 Like
264 Views
5 Replies
Tuesday by HD71

Level 1: Cadet

Tuesday

Foxtel advises that On Demand has been discontinued for iq2. Foxtel advised an upgrade to iq4 was $150, why is Telstra quoting $185. MyFoxtel is through Telstra. We have been Foxtel customers for 20 years and in that time have never been offered upg ...

Level 1: Cadet

Tuesday

We are renovating and need to relocate the satellite dish

Level 1: Cadet

Tuesday

When i got my iq4 the technician said to use my existing remote which was from my old foxtel box. How do you watch on demand if there is nothing on the remote to press.

Level 1: Cadet

a week ago

how do i cancel foxtel on my account

Level 1: Cadet

a week ago

Why did my Foxtel go up $36 this bill I haven’t received any notifications

Level 1: Cadet

a week ago

Would like to add a screen for getting Foxtel to chrome cast while travelling

Level 1: Cadet

a week ago

Why doesn't my IQ4 adjust for the end of summertime? How the hell do you do it manually?

0 Likes
161 Views
4 Replies
Monday by Dowser

Level 1: Cadet

a week ago

Level 1: Cadet

a week ago

With the $5 Kayo subscription how many screens can it be used on?

Level 1: Cadet

a week ago

helloI would like to know if i can have a foxtel IQ 3 box and a Telstra TV box connected to my smart tv at the same time say via a splitter from either a hdmi or the ariel cable that comes out of the wall.. I have the telstra tv box connected to my s ...

Level 1: Cadet

a week ago

My Foxtel boxes are not showing the correct time in SA. Still 1 hour ahead despite me turning off the boxes and resetting the Internet.

1 Like
264 Views
5 Replies
Tuesday by HD71

Level 1: Cadet

Tuesday

We are renovating and need to relocate the satellite dish

Level 1: Cadet

a week ago

Why doesn't my IQ4 adjust for the end of summertime? How the hell do you do it manually?

0 Likes
161 Views
4 Replies
Monday by Dowser

Level 1: Cadet

a week ago

With the $5 Kayo subscription how many screens can it be used on?

Level 3: Gumshoe

a week ago

The time on my IQ4 has not changed for the end of daylight savings. How do I fix this?

Level 1: Cadet

2 weeks ago

I can’t get Foxtel On Demand anymore and it was always a part of my package.

Level 2: Rookie

a month ago

Level 1: Cadet

3 weeks ago

I have an extra package put onto my account which I didn’t order and I am being charged for it.I need to cancel and be reimbursed.

Level 1: Cadet

a month ago

Have moved home and wish to cancel Foxtel service.How do I contact Telstra to do this???

Level 1: Cadet

a month ago

I spoke with a foxtel respresentative awhile ago and they were talking about reducing our monthly charges to approximately $90

Level 4: Private Eye

February

Hi all, I’ve recently installed an IQ4 to replace our IQ2. Despite doing multiple resets and full channel scans, we are unable to view prime 7, 9 or WIN 10 in their HD channels, only SD. They show up in the local channel sources, however there’s no “ ...

Level 1: Cadet

a month ago

How much for fox sport

Level 2: Rookie

a month ago

We have recently come across from cable internet to a NBN bundle which includes internet, mobile phone and foxtel. We have a IQ 2 foxtel box so I assumed it wasn't needed now as the cable is being discontinued. We logged into Foxtel through the app o ...

Level 6: Bloodhound

a month ago

Hi , We are currently on an old Telstra Bundle ,"Home Internet Entertainment Plus with Sport".as we have recently purchased a new Smart TV we are looking at changing our bundle ,plan.We are on NBN it has now settled , and the website notes that we ar ...

Level 1: Cadet

February

Hi I’m trying to order the boxing on main event tonight,how do I do that???

Level 1: Cadet

January

How do I order a remote I am with Foxtel from Telstra

Level 2: Rookie

January

I currently have a Platinum Foxtel service through Telstra subscription with a complimentary Netflix service. I have an IQ4 box with a 4 (?) week old audio remote.I watch SBS on Demand frequently, through the Foxtel connection. Increasingly, for ever ...

Level 1: Cadet

January

I received an On Demand Update offer which told me to go to :say.Telstra.com.au/customer/general/forms/box-upgrade-onlyto order my upgrade but when I do that it doesn’t show me anything but a complaints site.Can you help to request my update ASAP as ...

Level 5: Eagle Eye

December

I have just changed my modem to technicolor smart modem gen 2. I am on nbn FTP . The only problem I have is my foxtel iq4 shows it gets to modem but not to foxtel. No cables have been changed and all other equipment is working fine. Foxtel works fine ...

Level 1: Cadet

November

Hi guys, I recently upgraded to IQ4 and for some reason I cannot connect to the local TV stations (Brisbane channels 7, 9 & 10). I have checked cable connections, tried scanning multiple times and reset the box a couple of times to no avail. Any assi ...

Level 3: Gumshoe

July

Hello, Ive been trying to cancel foxtel with telstra for a while now. Calling Telstra does nothing and it says they can't assist. I just want my subscription cancelled, finished, gone, I dont want it anymore. The Telstra app and website looks pretty ...

11 Likes
3,652 Views
9 Replies
November by Nick2020

Level 1: Cadet

September

Channel 9 and 7 have changed from qld to nsw channels.I live in qld and do not want to watch nsw news and other shows. Why?

Level 1: Cadet

September

Why has my Any Time Catch Up suddenly removed three categories that I use all the time.Foxtel Originals.Everybody's Watching.Search by Channel.I can no longer access any programs that have previously been shown.

Level 1: Cadet

July

I am having difficulty in reading-suspending our Foxtel account online. i have entered details required 4 times via the app/website and it is not accepting my Foxtel number. i can’t get anyone on the phone to help. Any tips?

Level 3: Gumshoe

August

Hi, During COVID-19 I am looking to reduce costs as far as possible so want to get rid of Foxtel altogether. Qu 1. I have had Foxtel since I moved here 6 years ago this month, so I assume I'm no longer on a lock-in contract, but how do I tell for sur ...

Level 1: Cadet

yesterday

Level 2: Rookie

a month ago

Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem t ...

Level 1: Cadet

a month ago

I rang telstra today and changed from old entertainment and drama pack to movies, foxtel plus and Netflix. When should I see the change in foxtel?

Level 3: Gumshoe

February

I currently have IQ2 and have been told I cannot upgrade to IQ3 anymore and need to upgrade to IQ4 and have satellite installed. I have read IQ4 on satellite is not as stable as IQ2 on HFC. Can anyone explain why this is so and what are your experien ...

Level 1: Cadet

February

I no longer use the Foxtel magazine but can't work out how to cancel it.

Level 2: Rookie

February

I have foxtel from Telstra which according to their site now includes movies and sport in HD. I have, for years been paying $10 a month for HD as I was initially told if I didn't the free to air channels would not be in HD. Is this still the case doe ...

Level 2: Rookie

February

Hi I have Foxtel on Telstra but my on demand used to work but now it’s saying either need internet connection or listings not available

Level 1: Cadet

February

Does my new Foxtel upgrade need NBN to be connected as not connected yet and have no installation date as yet

Level 1: Cadet

February

Hi Everyone, if I don’t log into the MyFoxtel app or TV guide app i can see the programme info for the local FTA HD Channels (Gold Coast area)When i log in to the app the HD channels don’t disappear Can this be fixed ?

Level 1: Cadet

February

Is Netflix included in a platinum package for Foxtel via telstra

Level 1: Cadet

February

I am trying to sign up for Foxtel through Telstra I did previously have an account with Foxtel So I tried to click on the button saying re-activate account and it asks for a credit card because I’m signing up through Telstra now do I have to sign up ...

Level 1: Cadet

February

Can anyone help me with this? it is extremely difficult.

Level 1: Cadet

February

I want to book a foxtel movie

Level 1: Cadet

February

Level 1: Cadet

February

We have two Foxtel IQs which we only use for sports. I want sport in my shed. What is the cheapest, most effective solution? Kayo? Foxtel Now?

Level 1: Cadet

January

Level 1: Cadet

January

HOW TO ADD HD TO MY BUNDLE

Level 1: Cadet

January

Second box is not connecting up. Just put Netflix on now does not work

Level 3: Gumshoe

January

I'm in Ocean Reef, W.A. 6027. Both of our Foxtel boxes show F106 (No signal being received) since before sunup. Everything else is ok - internet, phone, etc. I messaged Telstra a couple of hours ago, but no reply yet.Is anyone else around here having ...

Level 1: Cadet

January

My Foxtel box keeps coming up with a message saying that “Due to HDCP support not being detected from your tv this program cannot be viewed”. It’s the iq2 box I am pretty sure. What is going on as can’t get through a recorded movie let alone a tv sho ...

Level 1: Cadet

January

Hi i have a Samsung smart TV that already had a Foxtel app I logged into Foxtel and all I get are adds after selecting the show I wish to watch as soon as the show starts all i get is more adds.Could you helpMany thanks