RazzleDazzle67
Level 1: Cadet

Bill increase

Why did my Foxtel go up $36 this bill 

I haven’t received any notifications 

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2 REPLIES 2
Emily99
Support Team
Support Team

Re: Bill increase

Hey there!

 

Bill increases can be due to package changes, discounts expiring or sometimes some extras like purchasing movies. Regardless, our billing team can have a look for you! You can reach them here:  https://tel.st/n47lk

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Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Bill increase

The usual reason is because you have just gone past the 12 month anniversary of joining (or changing plan that had a discount) and the plan has reverted to full pricing (discounts only apply to the first 12 months).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit