Level 1: Cadet

Broken foxtel box

I rang today and got transfered to foxtel tech support. I have one of my IQ2 boxes with a broken flap over the smart card. Their resolution was to tape it up. I have had foxtel for about 10 years. I have 3 boxes on multi room and platinium service. I expected more. Maybe a replacement flap or box.

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Level 25: The Singularity
Level 25: The Singularity

Re: Broken foxtel box

You cant get a replacement flap, and since it isn't affecting the operation of the unit, I seriously doubt that Foxtel would be willing to replace the unit.
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