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Level 1: Cadet

Cancel Foxtel

I have tried to suspend foxtel through the my telstra app and could not submit the form due to the account number I entered from my telstra bill being incorrect. 

I have made several attempts to call with no response except an automated response to use the app.

Like alot of other people in the same situation I no longer want to suspend but now would like to cancel my foxtel service.

I will be expecting the cancellation of my foxtel service to be back dated to this date or I will have to take this matter further with the ombudsman. 

I will be waiting for your reply

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1 REPLY 1
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Level 1: Cadet

Re: Cancel Foxtel

I'm trying to cancel my Foxtel also but without luck and a lot of time wasting - answer for me was to remove if from my payments

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit