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Level 1: Cadet

Cancel or suspend my foxtel through telstra service

Having recently become unemployed I wish to suspend my Foxtel through telstra account. I saw it on the website only a few days ago, but was waiting to get my TV aerial fixed on my roof so that i could receive free-to-air TV once the foxtel service was suspended. I now cannot find the "suspend foxtel" links. There were several tick-box options, 3,6, or 12 months suspension and several others for a week or two at a time, but I now cannot find these anywhere. Have these been deleted? The Chat line is useless and the phone help is endless. Any help appreciated!

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: Cancel or suspend my foxtel through telstra service

No, you can't do it online at this stage. You would need to call 132200.

 

For more information on suspending Foxtel from Telstra services, see

https://www.telstra.com.au/support/category/entertainment/foxtel-from-telstra/suspend-foxtel-service

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