Level 1: Cadet

Cannot login to Foxtel from Telstra at MyAccount.

Cannot login to Foxtel from Telstra at MyAccount..

have made several attempts to rectify this thru CHAT and have been assured it will be fixed,

 

NOTHING,   trying for months.

 

Would like to change channels occasionally.

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1 REPLY 1
Level 21: Augmented

Re: Cannot login to Foxtel from Telstra at MyAccount.

I just checked my access through My Account, Foxtel service  - Manage  and it seems OK although I didn't change anything. Chrome and Brave were both OK. It also worked from the My Telstra app.

 

What browser are you using? You could clear your cookies and dat for the Telstra sites, check you have the latest browser version. I have found some Telstra pages are very sensitive to the browser being used (i.e. can't use Track My Order, or live chat from Brave but they are OK  in Chrome..  not sure why)..

 

You could also try using the  app, or using the browser on your mobile device to check if you can get through that way.

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

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