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Level 1: Cadet

Cannot Redeem Foxtel Now 12 month Subscription

I am trying to redeem my Foxtel Now free 24 month subscription however the Foxtel website insists on charging me $15.00 per month and is asking for credit card details. I am accessing the offer via the Telstra page and have followed instructions to redeem the offer. Any advice please.

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Support Team
Support Team

Re: Cannot Redeem Foxtel Now 12 month Subscription

Hi @AnnetteC1,


Thanks for reaching out. Sorry to hear about your experience, this is not what we want for our customers at all.

 

Can I please confirm what package you are trying to select?

Please let me know.

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