Cjji
Level 1: Cadet
2 weeks ago

Cant access foxtel library anymore. Says contact telstra but noone answering. Why

 
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SteveW_52
Level 21: Augmented
Level 21: Augmented
2 weeks ago

Re: Cant access foxtel library anymore. Says contact telstra but noone answering. Why

In response to Cjji

I'm guessing you have an IQ 2 or earlier?

 

'On Demand' no longer works with those devices. Telstra ran an email campaign advising customers and offering a free upgrade to an IQ3..  if you use the My Telstra app, go to the Get Help page and click on the blue chat window, you can start a request and see if you can get on to that upgrade offer..

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
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