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Wailoku
Level 2: Rookie
April
Answered
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Level 25: The Singularity
April
Accepted Solution
Nobody on Crowdsupport can see it either as they don't have access to Account Information or Billing Systems.
You will either need to call 132200 or send a message via the My Telstra app on your mobile (blue icon, bottom right of Get Help screen).
And never post your Account Number in a public forum such as Crowdsupport.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 25: The Singularity
April
Accepted Solution
Nobody on Crowdsupport can see it either as they don't have access to Account Information or Billing Systems.
You will either need to call 132200 or send a message via the My Telstra app on your mobile (blue icon, bottom right of Get Help screen).
And never post your Account Number in a public forum such as Crowdsupport.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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