Level 1: Cadet

Expired Plan - Foxtel from Telstra -

Why is it that when a plan expires with Telstra they never contact you to make ongoing arrangements, they just let any discount expire and increase the amount they charge you. Very poor service in my view.. I have been a customer for 20+ years and they are never proactive in offering new boxes or plans. I mat just move to another service to spite them even though Foxtel is my preferred service.

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