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Level 5: Eagle Eye

fox sport

Answered

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: fox sport

You will need to ask Foxtel that question.

https://community.foxtel.com.au

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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8 REPLIES 8
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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: fox sport

You will need to ask Foxtel that question.

https://community.foxtel.com.au

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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Level 6: Bloodhound

Re: fox sport

At Foxtel you will find customers are unable to cancel or change their service online, and are unable to cancel or change their service by phone either due to lack of service and being conveniently disconnected. The best solution is to not pay the part of your bill which you can't cancel, and then lodge a complaint with the telecommunications ombudsman.  

Common sense. So rare it's a SUPERPOWER.
Level 6: Bloodhound

Re: fox sport

The question is: How long do customers continue to pay for services they aren't able to cancel?

MONEY TALKS.

Common sense. So rare it's a SUPERPOWER.
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Level 1: Cadet

Re: fox sport

I agree i wish to cancel too.

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Level 1: Cadet

Re: fox sport

i think its gonna extend month or so...tellpopeyes

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Level 1: Cadet

Re: fox sport

I have tried to cancel a few times since early March as well and cant get though or nobody can to it on the or chat option, I hve tried 3 or 4 times

 

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Level 1: Cadet

Re: fox sport

Same for us. No Fox Sports means we shouldn’t be paying? Since early March? Can we get a credit please?

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Level 25: The Singularity
Level 25: The Singularity

Re: fox sport

Fill out the form at

https://say.telstra.com.au/customer/general/forms/Remove-Package-Webform?red=social-care-d391056-lit...

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit