Foxtel contract on account
Help. I have spent three days on online chat trying to get telstra to load my approved Foxtel contract to my account. I have the re receipt order number. I’ve given it to them five times.
But just keep getting new people and have to start again. On same feed.
This is insane.
I have it in writing which is a legal contract. I was told this was done two months ago. Yet I a, Bri g charged incorrectly. They then give credit after I contact them but don’t upload the contract to my account. I’m suffering huge anxiety with this.
Why cant they just put the contract on my account as I was told in writing two months ago that it was uploaded. Which it wasn’t.
Three days of my life to get them to fix their mistake
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