Level 2: Rookie

Foxtel iQ2 Service Fee....

Why am I being charged a $10 iQ2 Service Fee each month.

This is not listed anywhere on T.COM, I can't see it in the Critical information summary, nor anywhere else.  I can however see other customers questioning the same charge, but no answers given.

If it is not listed as a charge, how can I be charged this?

Foxtel is not cheap when I can get all the other streaming offers, adding a hidden $10 charge is rubbing salt into the wound...

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Support Team
Support Team

Re: Foxtel iQ2 Service Fee....

Hello @myarna I'd recommend contacting our Foxtel support team to see if you're on the latest available Foxtel from Telstra plans and hardware: https://tel.st/khkxl 24x7 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit