Level 1: Cadet

Foxtel packages

Can you change your Foxtel package via the Telstra App. Or do you need to call them. Thanks. 

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Support Team
Support Team

Re: Foxtel packages

Hi SweetHarry27. This will need to done manually. 


You can add a package via the app but not remove one. 

Best to speak with our team via the My Telstra App messaging service (link here https://tel.st/mrybkm). Just click on the "Get Help" menu icon and then click on the "Message Us" button and type "Change Foxtel package" and a member of our team will be in touch to assist you with this. 

If you get stuck on the Telstra Assistant, you can type "Consultant" to get through to a Telstra Expert. 



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