Foxtel

[Redhat5]

How do I cancel my foxtel packs and just have the basic 

[Jupiter]

That can be done by a Telstra consultant.

You can contact Telstra either via Livechat (which is up and running some of the time), or by sending a message using the My Telstra app (blue icon, bottom right of Get Help screen). If Codi redirects you, type "Speak to a consultant" and you should be transferred to the queue to chat with a human. It can take a few hours to get a response, but you receive a notification through the app when someone does.