Level 1: Cadet

HD content

I Currently have the entertainment, e-plus, drama and sports package, i would like to upgrade my sports channels to HD, is this possible?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 25: The Singularity
Level 25: The Singularity

Re: HD content

I could be wrong, but I think it's an all or nothing approach to HD upgrading.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team

Re: HD content

Hi @Peta87  When upgrading to HD it is the whole of service. By subscribing to the HD Channel pack, you get access to the HD channels that are available as part of your current package. For example, if Sports channels are already included in your package, subscribing to HD channels will give you access to HD Sport channels. So you can not have a mix of HD and standard definition packs on the same service I'm sorry. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit