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Level 2: Rookie

How do I cancel Foxtel from my Telstra account?

Answered

Can it be cancelled online?

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How do I cancel Foxtel from my Telstra account?

No. It can currently only be cancelled by calling 132200.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: How do I cancel Foxtel from my Telstra account?

No. It can currently only be cancelled by calling 132200.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

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Level 1: Cadet

Re: How do I cancel Foxtel from my Telstra account?

I've been trying to get through to Telstra by phone to cancel Foxtel for the past three weeks and I'm constantly on hold..... There must be a way to do this online...

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Level 25: The Singularity
Level 25: The Singularity

Re: How do I cancel Foxtel from my Telstra account?

No. There isn't any way to cancel online.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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Level 1: Cadet

Re: How do I cancel Foxtel from my Telstra account?

Make a complaint and they’ll fix it

Support Team
Support Team

Re: How do I cancel Foxtel from my Telstra account?

Hi @SRC79 @Jim104

 

Thank you for your post. 

 

If you are still looking for assistance we now have a webform which can be submitted to downgrade or remove packages, it can be found here: https://tel.st/84t78

More information can also be found about changing your Foxtel from Telstra channel packs here: https://tel.st/4mvt8

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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