SRC79
Level 2: Rookie
April

How do I cancel Foxtel from my Telstra account?

Answered

Can it be cancelled online?

  • 2,305 Views
  • 5 Replies
Reply
1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
April
Accepted Solution

Re: How do I cancel Foxtel from my Telstra account?

In response to SRC79

No. It can currently only be cancelled by calling 132200.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

  • 1 Reply
Reply
Reply
Loading...

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
5 REPLIES 5
Jupiter
Level 25: The Singularity
Level 25: The Singularity
April
Accepted Solution

Re: How do I cancel Foxtel from my Telstra account?

In response to SRC79

No. It can currently only be cancelled by calling 132200.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

  • 1 Reply
Reply
Reply
Loading...
Jim104
Level 1: Cadet
April

Re: How do I cancel Foxtel from my Telstra account?

In response to Jupiter

I've been trying to get through to Telstra by phone to cancel Foxtel for the past three weeks and I'm constantly on hold..... There must be a way to do this online...

  • 2 Replies
0 Kudos
Like
Reply
Reply
Loading...
Jupiter
Level 25: The Singularity
Level 25: The Singularity
April

Re: How do I cancel Foxtel from my Telstra account?

In response to Jim104

No. There isn't any way to cancel online.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...
Julia712
Level 1: Cadet
April

Re: How do I cancel Foxtel from my Telstra account?

In response to Jim104

Make a complaint and they’ll fix it

  • 1 Reply
Reply
Reply
Loading...
Kjorg
Community Manager Community Manager
Community Manager
April

Re: How do I cancel Foxtel from my Telstra account?

In response to Julia712

Hi @SRC79 @Jim104

 

Thank you for your post. 

 

If you are still looking for assistance we now have a webform which can be submitted to downgrade or remove packages, it can be found here: https://tel.st/84t78

More information can also be found about changing your Foxtel from Telstra channel packs here: https://tel.st/4mvt8

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Related Content

  • How do I cancel my "Foxtel from Telstra" subscription?

    This question has been asked before, but pre-pandemic. The solution is no longer valid as it appears ...

    Find out more

  • Transfered from Foxtel to Telstra Foxtel and needing some help

    I signed with Telstra on the weekend for Foxtel.  I asked the consultant REPEATEDLY whether this wou ...

    Find out more

  • Cancel Foxtel

    I have tried to suspend foxtel through the my telstra app and could not submit the form due to the a ...

    Find out more

  • Cancel Foxtel

    I've been trying to get my Foxtel Cancelled, I have tried all possible options from my account, App, ...

    Find out more

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >