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Level 2: Rookie

I want to disconnect foxtel

Answered

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 17: Bureau Chief
Accepted Solution

Re: I want to disconnect foxtel

Hi @Gunasiri123 

To Cancel your Foxtel from Telstra service see here.

https://www.telstra.com.au/support/category/entertainment/telstra-tv/how-do-i-cancel-my-foxtel-servi...

To cancel Foxtel in general see here.

https://www.finder.com.au/cancel-foxtel#:~:text=To%20cancel%20a%20Foxtel%20TV,your%20next%20billing%...

 

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

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9 REPLIES 9
Highlighted
Level 17: Bureau Chief
Accepted Solution

Re: I want to disconnect foxtel

Hi @Gunasiri123 

To Cancel your Foxtel from Telstra service see here.

https://www.telstra.com.au/support/category/entertainment/telstra-tv/how-do-i-cancel-my-foxtel-servi...

To cancel Foxtel in general see here.

https://www.finder.com.au/cancel-foxtel#:~:text=To%20cancel%20a%20Foxtel%20TV,your%20next%20billing%...

 

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan

View solution in original post

Highlighted
Level 2: Rookie

Re: I want to disconnect foxtel

This doesn't work! This link tells you to either:

1. Call the telstra 13 number, or

2. To use the App.

 

The issue is, the telstra 13 no tells you to use the App, and the app tells you to call... an infinite circle.. 

Highlighted
Level 17: Bureau Chief

Re: I want to disconnect foxtel

Hi @luppies 

If you want to disconnect your Foxtel by phone.

call Foxtel on 13 19 99 and say disconnection

If you are a Foxtel from Telstra customer call 132200 and say disconnection.

 

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan
Highlighted
Level 2: Rookie

Re: I want to disconnect foxtel

Well that doesn't work, never ending loop going back to useless Codi. and phone calls + Telstra Shops are not the answer. TIO has yet again been contacted

Highlighted
Level 17: Bureau Chief

Re: I want to disconnect foxtel

Sorry it didn't work, Maybe you will have more luck with the TIO.

https://www.tio.com.au/#:~:text=If%20you%20have%20a%20new,us%20on%201800%20062%20058.

I don't work for Telstra, Never have, I am just a Telstra customer like you.
So the advice I give is my own, In my own time, Guided by my own experience/knowledge.
Which I am always happy to be corrected on.
Rohan
Highlighted
Level 2: Rookie

Re: I want to disconnect foxtel

my thinking exactly. submitted 2 hours ago

Highlighted
Level 2: Rookie

Re: I want to disconnect foxtel

I've been trying to disconnect too. The "Codi" chat messenger thing is useless, keeps referring me to download the Telstra App, but it's incompatible with my phone so that's no good to me, with nowhere else to turn...will try the number somebody posted below.

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Level 1: Cadet

Re: I want to disconnect foxtel

i see i'm not the only one with this problem 

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Level 1: Cadet

Re: I want to disconnect foxtel

Please disconnect foxtel as I have internet now 

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