Level 1: Cadet

IQ2 Fire + Smoke

So anyone else had a major failure of IQ2?? We just watched our go up in a cloud of smoke. Pretty lucky to be home at the time to unplug I think!!


Now we have no Foxtel, and no support for another 12 hours - awesome customer service thanks guys, that's friggen great....

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Support Team
Support Team

Re: IQ2 Fire + Smoke

Hi wekiwi, it's very concerning to hear about the hazard posed by the IQ box and trust this has been sorted out for you. From the information I can find, the Foxtel Tech Support teams are available from 7.30am to midnight (AEST) seven days a week on 131 999 if needed in future.

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