Level 2: Rookie

IQ2 to IQ4 what they wont tell you

Ive been through quite an experience after receiving what many have with the IQ2 email from Telstra advising you have to move to IQ4 satellite. Well after an endless amount of back and forth the IQ4 and Sat is finally installed but with one problem that isn’t obvious but very frustrating. As you may know if you have an IQ2 you get the HD free channels 204, 207, 209, 210 etc. Well with the IQ4 and Sat you don’t, you get the SD versions 104, 107, 109, 110 etc. Why? Well, they aren’t broadcast on Sat as they were by cable. Only way to get them is to install an old school antennae to your roof with a coax to your IQ4 box. Way to go making that one clear to your customers.

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit