Granniemac
Level 1: Cadet

Iq4 Foxtel

I ordered my  iq4 replacement box for the old iq2 11 days ago and still have not received item

there is no way I will pay for it as I have been a loyal Telstra for over 40 years and 20 years a Foxtel subscriber 

 

your prompt response would be most appreciated 

 

lorraine mcfadden

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1 REPLY 1
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Iq4 Foxtel

I assume you mean 11 calendar days? The normal delivery time frame is 10 business days (2 weeks).

Also, delivery services tend to be a bit delayed (especially if they are going through Australia Post's Dandenong South delivery centre), due to record parcel volumes.

 

Is your current iQ2 on a satellite connection? If not, then your will be waiting for a Foxtel Technician to come and install it, as the iQ4 runs on Satellite.

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