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Sorry to hear, Blu1. Foxtel Now instructions here -
Download the Telstra TV App from the App Store or Google Play Store.
Open the Telstra TV App and go to the ‘My Offers’ tab.
Click on the Foxtel Now banner and follow the prompts to create a Foxtel Now account or log into an existing account.
Redeem your free 12 month Foxtel Now Starter Pack(s) with choices from Pop, Drama, Docos, Kids and Lifestyle.
Download the Foxtel Now app on your eligible device (mobile/tablet) to stream your content.
Is this still an issue or are you up and running? - Matthew.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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Sorry to hear, Blu1. Foxtel Now instructions here -
Download the Telstra TV App from the App Store or Google Play Store.
Open the Telstra TV App and go to the ‘My Offers’ tab.
Click on the Foxtel Now banner and follow the prompts to create a Foxtel Now account or log into an existing account.
Redeem your free 12 month Foxtel Now Starter Pack(s) with choices from Pop, Drama, Docos, Kids and Lifestyle.
Download the Foxtel Now app on your eligible device (mobile/tablet) to stream your content.
Is this still an issue or are you up and running? - Matthew.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
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Re: My offers foxtel now
Then it says oops we are having a technical issue please try again then it loops me around continually
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Re: My offers foxtel now
Hi blu1,
Please speak with our Foxtel team on 131999 who will be able to troubleshoot further.
- Tim
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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Re: My offers foxtel now
Followed instructions re: telstra TV but offer simply isn't there.
Signed up on the 4th and still no foxtel or Apple music.
Can you please sort this?
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Re: My offers foxtel now
Hi Walks547. Thanks for coming through, sorry to hear you're having difficulties.
The team on 131999 can access your account and help you further. Please let us know how you get on - Matthew.
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Re: My offers foxtel now
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Re: My offers foxtel now
Hi David, we can also help have this followed up if you can send details of your account and the error you're encountering via our secure link at www.telstra.com/24x7help
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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Re: My offers foxtel now
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Re: My offers foxtel now
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Re: My offers foxtel now
I've logged on to redeem my Foxtel 12 months free offer via the Telstra TV App on my IPhone and when i select the "Redeem offer at Foxtel Now" I receive the screen that states that I will be redirected to Foxtel Now, which is then followed by "Oops we're having a technical issue. Please bear with us and try again."
I've contacted Telstra via the online chat who (after 90 mins of trying) were not able to assist and I was then directed to phone Foxtel. To which they were not able to assist and advised that I contact Telstra as it is a Telstra issue.
Do you have a solution to this as yet?
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Re: My offers foxtel now
I've logged on to redeem my Foxtel 12 months free offer via the Telstra TV App on my IPhone and when i select the "Redeem offer at Foxtel Now" I receive the screen that states that I will be redirected to Foxtel Now, which is then followed by "Oops we're having a technical issue. Please bear with us and try again."
I've contacted Telstra via the online chat who (after 90 mins of trying) were not able to assist and I was then directed to phone Foxtel. To which they were not able to assist and advised that I contact Telstra as it is a Telstra issue.
Do you have a solution to this as yet?
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Re: My offers foxtel now
Hi Prenz10,
Thanks for contacting us about the Foxtel Now issue. Be best to call our Foxtel team on 131 999 and they will be able to resolve this for you.
Let us know if you still have any trouble there.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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