Chookgirl
Level 1: Cadet

National geographic

Answered

National geographic channel will not load. I have the entertainment package with sport. I can get some channels but I want to watch this one

1 ACCEPTED SOLUTION

Accepted Solutions
jayonaise
Support Team
Support Team
Accepted Solution

Re: National geographic

The Entertainment package is an older option no longer available to new customers.

But from what I remember, it should include the National Geographic channel.

Have you had problems watching Nat Geo before, or is this something that started happening more recently?

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3 REPLIES 3
jayonaise
Support Team
Support Team
Accepted Solution

Re: National geographic

The Entertainment package is an older option no longer available to new customers.

But from what I remember, it should include the National Geographic channel.

Have you had problems watching Nat Geo before, or is this something that started happening more recently?

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

jayonaise
Support Team
Support Team

Re: National geographic

Any progress getting the Nat Geo channel to load @Chookgirl?
It would be worth chatting to the accounts support team about the problem. They can also check how the current plans compare and make sure you are getting the best pricing available.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Chookgirl
Level 1: Cadet

Re: National geographic

thank you I am sorted now but will still phone in to update my package thank you

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