Level 1: Cadet

Please help me cancel

I dont want foxtel any more... I've tried everything to cancel but am not able to get a result anywhere..so annoying and unfair

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Support Team
Support Team

Re: Please help me cancel

Hi Cancelme1. 

I see you mentioned you had trouble getting your Foxtel from Telstra service cancelled, so in this case, please click on this specialised online messsaging support team link https://tel.st/edfst. (If you are using an iPhone, please make sure to have iMessage turned on). Then type "disconnection" and a member of our team will be in touch to assist you with this.

This is a link only available here over social media when the My Telstra app or phone contact points are not getting you the help you need. 

This team is available via this link from 7am to 8pm AEDST daily. Let me know how you go.  

Regards - Tom


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