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Level 1: Cadet

Re: How to redeem your Foxtel Now offer

Me too!!
I will be going in to the Telstra shop again tomorrow to get an answer!!!
Have you had any luck?

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2 REPLIES 2
Level 1: Cadet

Re: How to redeem your Foxtel Now offer

I have been to the Telstra shop and they couldnt fix it and i have been in contact with Foxtel and Telstra for hours on the phone and no one knows what they are doing. Good luck trying to fix your problem they still havent fixed mine. It is absolutely ridiculous. I am so angry.
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Telstra (Retired)
Telstra (Retired)

Re: How to redeem your Foxtel Now offer

Hi guys, 

 

It would be best to assign a case manager so we can look into this and have them give you a call. We can arrange this here for you:

 

http://crowdsupport.telstra.com.au/t5/General-Services-KB/Lodging-a-complaint-with-Telstra/ta-p/6818...

 

Or here:

 

https://say.telstra.com.au/customer/general/forms/Email-Complaint

 

This would be the best way to have this resolved. Sorry for any inconvenience or frustration this may have caused you.

 

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