Unhappyfoxtel
Level 1: Cadet
July 2018

Smart card not correct for this set top unit

I hadn't used the Foxtel IQ2 box for some months and when I tried to turn it on today, it went through its start routine as normal but when it got to loading the shows it popped up the message

"This is not the correct smart card for this set top unit. Please insert the correct smart card. reference: 30 5657 7679 3"

 

It has probably been more than six months since I've turned the Foxtel box on.

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Jupiter
Level 25: The Singularity
Level 25: The Singularity
July 2018

Re: Smart card not correct for this set top unit

In response to Unhappyfoxtel
You will need to give Foxtel a call on 131999.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
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