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Level 1: Cadet

Swapping Packages

I have a problem where instead of my Foxtel through Telstra saying swap packages and view channels it only shows the view channels part this is annoying as I have been trying to sway a package for quite some time now.

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Support Team
Support Team

Re: Swapping Packages

Hey Andy45,

Removing Foxtel Packages through My Account or the 24x7 App is functionality we're considering developing, but at this point in time packages can only be added online, not removed.

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