Highlighted
Level 1: Cadet

Telstra / Foxtel

I’m paying for full package but missing some of my package. Can’t find a phone number to ring 😡

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 25: The Singularity
Level 25: The Singularity

Re: Telstra / Foxtel

The phone number is 132200, but offs are you won't get through.

 

Send a message using the My Telstra app on your mobile (blue icon, bottom right of Get Help screen) and if Codi redirects you, type "Speak to a consultant" and you should be transferred to the queue to chat with a human.

 

Which channels are missing? Have you checked the entire EPG as the channel numbers changed last week on a number of channels?

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit