michael1261
Level 1: Cadet

Trouble turning on system

Hello, My Foxtel box will not turn on. Can you please help and I have unplugged it and reset it but still nothing 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
OllieW
Telstra (Retired)
Telstra (Retired)

Re: Trouble turning on system

Happy to take a look, what model box do you have Michael?

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Trouble turning on system

Given the date that you posted. You probably have an iQ3 or iQ4.

Foxtel have been having some problems with a number of the boxes.

 

You can check out the troubleshooting page here

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit