STEPHIE2021
Level 1: Cadet

Wont load

Is anyone else having trouble with movies and channels not loading, the foxtel box is the only thing connected to my wifi most of the time. I've only have it about 4 months and ever since I got it nothing loads properly. It's takes an hour or more for a movie to load if I want to watch one.

Any ideas on what to do

 

 

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4 REPLIES 4
JoJoH
Support Team
Support Team

Re: Wont load

I would suggest resetting your Foxtel box. If you are still having issues, I would reach out to Foxtel faults on 131999 and say "Faults"

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lorrianeruby
Level 1: Cadet

Re: Wont load

I will do so

TommyR
Support Team
Support Team

Re: Wont load

Hi lorrianeruby. Just checking into see how you went or if you need a further hand? 

____________________

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Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Wont load

What is your internet connection like? If you are watching On Demand content, then it downloads that through your internet connection, so speeds are going to affect downloading/streaming.

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