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Troy_Pudney
Level 1: Cadet

We are trying to add a package and got thrown to the help desk on hold. Was on hold for over an hour and in the end, gave up. 24x7 app is next to useless as it sends me to the web and then the web sends me back to the app. Robot assistant gives wrong ...

neontiger78
Level 2: Rookie

Mum is suddenly missing the ID and Crime + Investigation channels, it says we don't have access. We have the Entertainment and Drama packs for Foxtel (I see from Foxtel that pack names have changed). She watches these all the time and they've just tu ...

Gunasiri123
Level 2: Rookie

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. Thanks 

tmodel
Level 6: Bloodhound

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

Judi5783
Level 1: Cadet

How do you add multi screen to your subscription 

Seb67
Level 1: Cadet

I want to add another screen to my Foxtel Telstra account . Do I have to call an operator or can I complete this through the app? Also, is the my account function of the app inactive at the current time?

BillH2
Level 2: Rookie

I want to downgrade from platinum but can't seem to do it from mytelstra app. Is calling Telstra the only way?

Duncanward1
Level 1: Cadet

I want to change my packagei ring 131999 and hold a long time ladt night 1.41 and gave up currently tonight 1.20 and counting  Is there Another way 

Soph17
Level 2: Rookie

Does anyone know how to upgrade to Multiscreen online? 

Tman_K
Level 1: Cadet

Hi, In our Telstra Foxtel plan we have Entertainment & Sport.  Entertainment lists Fox Sleuth as one of the channels we have but it says we need to upgrade to access it.How do you contact Telstra to correct this?I have done the "on hold for an hour", ...

neontiger78
Level 2: Rookie

Mum is suddenly missing the ID and Crime + Investigation channels, it says we don't have access. We have the Entertainment and Drama packs for Foxtel (I see from Foxtel that pack names have changed). She watches these all the time and they've just tu ...

Gunasiri123
Level 2: Rookie

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. Thanks 

tmodel
Level 6: Bloodhound

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

BillH2
Level 2: Rookie

I want to downgrade from platinum but can't seem to do it from mytelstra app. Is calling Telstra the only way?

CQ
Level 2: Rookie

Hi We have a Foxtel box and received full unlock for 3 months during COVID .Our usual package is Basics +sport. I want to know where to find what options are available to upgrade or  change packages and also want to know the pricing difference with F ...

Wailoku
Level 2: Rookie

Account number <account number removed to protect your privacy>

LC30
Level 2: Rookie

How do I fix this?Can't get through to either Telstra or Foxtel...

luckyphilip
Level 5: Eagle Eye

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

SRC79
Level 2: Rookie

Can it be cancelled online?

luko1
Level 8: Inspector

Foxtel you have to be kidding , no sport and Telstra I cant delete packages on line (you can only add of course to make more money), I cant get through on line. I think not paying next Bill may be the only way I get a call from you, disgraceful servi ...

Seb67
Level 1: Cadet

I want to add another screen to my Foxtel Telstra account . Do I have to call an operator or can I complete this through the app? Also, is the my account function of the app inactive at the current time?

Bassman63
Level 3: Gumshoe

I want to upgrade my packs.  I call 132200 as instructed in My Account. I am given a link to download MyTelstra App. I download that App and again try to get thru to upgrade my pack. It then asks me the same questions and proceeds to email me a link ...

Michaelg83
Level 1: Cadet

I have Foxtel plus and it has always had comedy and lifestyle. Now both those channels are locked oit and on a seperate package. Does anyone else have tbis problem. Foxtel/telstra did not give any notice of the package change and these were my two fa ...

shanetbird
Level 1: Cadet

How do i cancel  our contract with Foxtel forever ! So i go to  telstra account , then  find foxtel then the circle of waste my time starts   both the app and  support number are pointless  Anyone found a way to get rid of Foxtel   

Julestelstra
Level 1: Cadet
MANGO45
Level 3: Gumshoe

How do I get my hands on an Foxtel IQ3 box. I don’t want a IQ4 box how do I get one please as I’m a TELSTRA Foxtel customer. I don’t have a 4K tv it’s inle for my bedroom. 

Max80
Level 1: Cadet

I have the HD package which should contain BBC First. When I try to view it I get a message that says I need to upgrade. When I look at my account it is listed in the HD package.

Neilgb
Level 1: Cadet

I've been cutoff from Foxtel Now

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