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Mand71
Level 1: Cadet

Anyone else annoyed that the Foxtel packages changed on July 1st? I'm no longer able to access some channels that I enjoy without paying extra. Bad form Telstra in the current climate.

RustyPoo
Level 1: Cadet

Some channels working and others are not since I upgraded to IQ3, what is the cause of this?

Ashma1lei
Level 1: Cadet

Hi I want to cancel my Foxtel please, now that we are getting the NBN, we don’t need it and we don’t want it at all. Please let me know what steps I need to take to cancel it please. 

andrew_smith72
Level 1: Cadet

Hi gang.. Im wanting to return the 2nd set top box we have as its not being used anymore. How can this be done as i've been on hold for an hour waiting for someone to answer.

Soph17
Level 2: Rookie

Does anyone know how to upgrade to Multiscreen online? 

KAM66
Level 1: Cadet

I get this error message today when I try to watch some odd the channels in my package. I watched them yesterday with out and problems.

Hedges28
Level 1: Cadet

How do I add multiscreen to my Foxtel . How much is it to add ? 

QIK
Level 1: Cadet

Have reset the box - power cycled. and checked the settingsCan't speak to anyone on phone as they hang up or send you an SMS

baz6656
Level 1: Cadet

My Foxtel IQ4 has stopped working all together,i have tried all steups and nothing works,how can i get someone to look at this,its impossible to get in touch with anyone,what can i do

neontiger78
Level 2: Rookie

Mum is suddenly missing the ID and Crime + Investigation channels, it says we don't have access. We have the Entertainment and Drama packs for Foxtel (I see from Foxtel that pack names have changed). She watches these all the time and they've just tu ...

Gunasiri123
Level 2: Rookie

I want to disconnect Foxtel tried multiple times online didn't work. Please help me urgently. Thanks 

tmodel
Level 6: Bloodhound

I have been a loyal customer of Foxtel From Telstra for over 15 years. They don't appear in any way offering any options  for loyal customers. They are only interested in taking your money and increasing costs. The only contact I have is via email te ...

BillH2
Level 2: Rookie

I want to downgrade from platinum but can't seem to do it from mytelstra app. Is calling Telstra the only way?

CQ
Level 2: Rookie

Hi We have a Foxtel box and received full unlock for 3 months during COVID .Our usual package is Basics +sport. I want to know where to find what options are available to upgrade or  change packages and also want to know the pricing difference with F ...

Wailoku
Level 2: Rookie

Account number <account number removed to protect your privacy>

LC30
Level 2: Rookie

How do I fix this?Can't get through to either Telstra or Foxtel...

luckyphilip
Level 5: Eagle Eye

Covid-19 has caused cancellations of all major sports... how long does foxtel continue to charge for a service it does not supply?

SRC79
Level 2: Rookie

Can it be cancelled online?

luko1
Level 8: Inspector

Foxtel you have to be kidding , no sport and Telstra I cant delete packages on line (you can only add of course to make more money), I cant get through on line. I think not paying next Bill may be the only way I get a call from you, disgraceful servi ...

Mand71
Level 1: Cadet

Anyone else annoyed that the Foxtel packages changed on July 1st? I'm no longer able to access some channels that I enjoy without paying extra. Bad form Telstra in the current climate.

RustyPoo
Level 1: Cadet

Some channels working and others are not since I upgraded to IQ3, what is the cause of this?

Ashma1lei
Level 1: Cadet

Hi I want to cancel my Foxtel please, now that we are getting the NBN, we don’t need it and we don’t want it at all. Please let me know what steps I need to take to cancel it please. 

andrew_smith72
Level 1: Cadet

Hi gang.. Im wanting to return the 2nd set top box we have as its not being used anymore. How can this be done as i've been on hold for an hour waiting for someone to answer.

Hedges28
Level 1: Cadet

How do I add multiscreen to my Foxtel . How much is it to add ? 

QIK
Level 1: Cadet

Have reset the box - power cycled. and checked the settingsCan't speak to anyone on phone as they hang up or send you an SMS

baz6656
Level 1: Cadet

My Foxtel IQ4 has stopped working all together,i have tried all steups and nothing works,how can i get someone to look at this,its impossible to get in touch with anyone,what can i do

Seb67
Level 1: Cadet

I want to add another screen to my Foxtel Telstra account . Do I have to call an operator or can I complete this through the app? Also, is the my account function of the app inactive at the current time?

Bassman63
Level 3: Gumshoe

I want to upgrade my packs.  I call 132200 as instructed in My Account. I am given a link to download MyTelstra App. I download that App and again try to get thru to upgrade my pack. It then asks me the same questions and proceeds to email me a link ...

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