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Sorry to hear of the troubles with redeeming the Foxtel Now offer.
Have you previously registered for your Telstra My Account?
If so, can you try clicking on http://hub.telstra.com.au and logging with to check offers?
If still not listed our Billing team via secure Live Chat here: http://tel.st/hsc3 can check the set up on your account and follow up if needing to escalate.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
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