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Are you on ADSL or Cable? The freezing problem will be due to your internet connection, not the wiring within your premises.
if it has only happened recently, try checking your account to see if you are over your monthly quota, also try an isolation test to see if anything in the house is effecting the Adsl speed. More info on how to do an isolation test : http://crowdsupport.telstra.com.au/t5/General-Internet-KB/How-to-perform-an-Isolation-Test/ta-p/5501...
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I am also having the same issue - usually when i am trying to watch the football!! This has only become an issue over the last three weeks after we had a major outage in our area - and ever since the internet light on the modem is flickering constantly. I have tried three times to call faults for assistance each time I have waited for over half an hour and given up waiting.