CrowdSupport®
Level 2: Rookie

How to redeem your Foxtel Now offer

Hi there

 

I understand that currently there is an offer to Telstra post-paid mobile user to get Foxtel 3/12 months free package. I had a look yesterday and it was available under My Offers. However, this has disappeared since last night when i was about to redeem it. 

 

Can you please let me know where to find it again?

 

Thanks

Shu

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4 REPLIES 4
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Level 2: Rookie

Re: How to redeem your Foxtel Now offer

Exactly the same thing happened to me.
I had two offers with my two Telstra services but logging in today to activate them and they are now gone.
I had a look at the claim date in your terms and conditions at the time and it said it had to be done by the 20th...
Little help here Telstra?
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Level 1: Cadet

Re: How to redeem your Foxtel Now offer

Same here. They offer was on my offers page and now I want to use it, the offer has disappeared.
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Support Team
Support Team

Re: How to redeem your Foxtel Now offer

Hi @Shu1

 

Very sorry to read about your issues redeeming your Foxtel Now offer.

 

The billing team can put through a request if you contact 13 22 00 from 8am to 9pm AEST.

 

Please let us know how you go.

 

- Jimmy

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Level 1: Cadet

Re: How to redeem your Foxtel Now offer

Offer has disappeared for me too.

Was I supposed to activate it within the first few days of my plan?

Calling the billing team is something I'd rather avoid.

Anyway to do this online?

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