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Game Optimiser

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BruceCPascoe12
Level 1: Cadet

I just activated the Telstra Game Optimiser via the My Telstra App and it is showing as "Not Active" in the modem settings. Serial Number ARC2024020202 Firmware Number 0.12.15r Gateway Make Model Arcadyan LH1000

swt1
Level 2: Rookie

I got Game optimiser for my sons thinking it would be a good idea. However one of my sons plays Overwatch using the VPN Exitlag which now is not working. Does anyone know what the issue is? I am no expert but can adjust settings etc Thanks heapsSue

NonChalance
Level 1: Cadet

Upgraded my modem to get this about a week ago. the option is not coming up in the Telstra app. what can I do?Serial No ARC202000XXXXFirmware Number 0.12.15rGateway Make Model Arcadyan LH1000O

KreddT
Level 1: Cadet

I've spoken with Telstra Support and they say that game optimiser is active on my account but on the telstra modem gateway it says down the bottom 'not active' when i try sign into the DumaOS app with the telstra game optimiser selected i write in 'a ...

Emanneercs
Level 1: Cadet

I have activated game optimiser through the Telstra App a few times over the last 2 days. The order tracker shows the orders as completed, however, in the router it says not active. Is there anything more I need to be doing to activate?

AdelaideUser1
Level 2: Rookie

Can't find it anywhere.  The Telstra page says "Game Optimiser features will be the first screen upon sign in." and that is definitely not the case. What gives?  Also, just incase anyone goes to ask, we do have the gen 2 smart modem.

Williamdib
Level 3: Gumshoe

I Finally received the Telstra game optimiser and it is so far GREAT!I want to ask if any tech knows how to properly use the GEO FILTER section, I've put a 3000km radius on NSW but games like fortnite when searching for a game sometimes run off a hos ...

bob565
Level 3: Gumshoe

Hello, does anyone know if game optimizer is available? ive checked my modem and it has game optimizer option available but the light is off. Is this available yet ?

Tritta
Level 3: Gumshoe

The new Game Optimiser product went live today at 12pm for BETA trial and after making sure that my services are eligible (NBN service, Gen 2 smart modem with serial starting with CP), I cannot see in the app or online how to activate. 

I have followe ...

WalkingAttack
Level 1: Cadet

I had activated Game Optimizer a week ago. I can still not see the 'Game optimizer' icon shown on the login page, which is instanced by 'Telstra Air'.

petacoates
Level 1: Cadet

I downloaded the app, went into services, clicked on internet, and then extras, and it says "nothing to see here"? I followed the instructions found on the telstra website and there's no option to purchase game optimiser? Thanks for any answers!

Level 24: Supreme Being cf4
Level 24: Supreme Being

I noticed there is new feature in DUAMOS way of determing the Network Speed called auto detect. On my l iknk this function always times out probably due to low speed of the link 44/12. Also noticed the Connection benchmark test times out half way dur ...

Level 24: Supreme Being cf4
Level 24: Supreme Being

Has any one else noticed that with Game Optimiser enabled can no longer access the modem's settings. Can access the DUMAOS dashboard but not perform any test or access the modem's home page. 

Level 24: Supreme Being cf4
Level 24: Supreme Being

Has any one else had any problems logging into there modem and slow access to websites? I have had game optimizer enabled on my modem (DJA0231) for just over 48 hours and have noticed that after about 24 hours internet browsing is sluggish. Some time ...

tom15
Level 1: Cadet

I Have the Technicolor DJA0231 Modem, and a Fast NBN FTTC plan, but can't see an option to add this service at all, just want to know if it's available or not

kc654
Level 1: Cadet

i ordered a new modem and plugged it in and the game optimizer is not showing on my account and looking around it needs to be activated on my account? my <details removed to protect your privacy>

Sully5
Level 4: Private Eye

Hi, I saw Telstra was launching an add-on (https://www.telstra.com.au/entertainment/gaming/game-optimiser#plan.) I am wondering if this is a whole other operating system or just select features? Thanks.

SaltySquirrel
Level 1: Cadet

Hi, Is Game Optimiser going to be released on Arcadyn? 
....and if so, when?Cheers

Haimishie
Level 1: Cadet

Hi, I activated Game Optimiser when it came out via the app and successfully have it running on my modem. However upon checking my service in the MyTelstra app it isn't showing that Game Optimiser is active. I'vetried reaching out to the support team ...

NonChalance
Level 1: Cadet

Upgraded my modem to get this about a week ago. the option is not coming up in the Telstra app. what can I do?Serial No ARC202000XXXXFirmware Number 0.12.15rGateway Make Model Arcadyan LH1000O

Emanneercs
Level 1: Cadet

I have activated game optimiser through the Telstra App a few times over the last 2 days. The order tracker shows the orders as completed, however, in the router it says not active. Is there anything more I need to be doing to activate?

Tritta
Level 3: Gumshoe

The new Game Optimiser product went live today at 12pm for BETA trial and after making sure that my services are eligible (NBN service, Gen 2 smart modem with serial starting with CP), I cannot see in the app or online how to activate. 

I have followe ...

petacoates
Level 1: Cadet

I downloaded the app, went into services, clicked on internet, and then extras, and it says "nothing to see here"? I followed the instructions found on the telstra website and there's no option to purchase game optimiser? Thanks for any answers!

Sully5
Level 4: Private Eye

Hi, I saw Telstra was launching an add-on (https://www.telstra.com.au/entertainment/gaming/game-optimiser#plan.) I am wondering if this is a whole other operating system or just select features? Thanks.

SaltySquirrel
Level 1: Cadet

Hi, Is Game Optimiser going to be released on Arcadyn? 
....and if so, when?Cheers

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