Xagyg
Level 4: Private Eye

Game optimiser does not activate

Answered

I have selected to "activate" game optimiser and it doesn't seem to do anything. It popped up a message about adding it but nothing seemed to happen. When I go back in to Activate it again it says:

 

game optimiser message

I have checked my pending orders and nothing:

 

Any help appreciated.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Xagyg
Level 4: Private Eye
Accepted Solution

Re: Game optimiser does not activate

I have just found that if I use a different view and view my dashboard I can see this:

 

So the order appears in a different area, and I assume I just have to wait a while until it is activated.

 

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
Xagyg
Level 4: Private Eye
Accepted Solution

Re: Game optimiser does not activate

I have just found that if I use a different view and view my dashboard I can see this:

 

So the order appears in a different area, and I assume I just have to wait a while until it is activated.

 

View solution in original post

NdLiam
Game Optimiser Expert
Game Optimiser Expert

Re: Game optimiser does not activate

Thanks for activating Game Optimiser! Let us know if you still can't access it a few hours after placing the order and we'd be happy to look into it for you. 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit